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Motorama Ford Moorooka

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Reviews, get directions and contact details for Motorama Ford Moorooka

Motorama Ford Moorooka
Address: 1166 Ipswich Rd, Moorooka QLD 4105, Australia
Phone: (07) 3426 7499
State: Queensland
City: Moorooka
Zip Code: 4105


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews
Ford Everest Black Editionn 5-Star ReviewnnI had an excellent experience with the Motorama Ford sales team at Moorooka owning my New Everest Black Edition. From start to finish, the service was smooth, professional, and genuinely customer-focused.nnA special mention to Destiny, who was my sales executive. She went above and beyond throughout the entire process — from explaining everything clearly, keeping me updated, and making sure I felt comfortable with every step. Her friendliness, patience, and dedication continued even after the purchase with her thoughtful aftercare support.nnTruly outstanding service. Highly recommended!
I recently purchased a Ford Ranger Raptor from Motorama Ford, and I couldn’t be happier with the entire experience. A huge shout-out to Liam and Mitch for their exceptional service from start to finish.nThey were knowledgeable, professional, and genuinely committed to helping me buying my first super UTE. Every question was answered clearly, every detail was explained, and the whole process was smooth and stress-free. Their friendly approach and willingness to go the extra mile made all the difference.nIf you’re looking to buy a new Ford, I highly recommend Motorama Ford — and definitely ask for Liam and Mitch. Outstanding team and outstanding service!
I dropped my 2024 Ranger off for an oil change, tire rotation and alignment 23900klms. I get this done in between the scheduled 15k intervals to help improve the engine and tire life. On drop off I mentioned that on a previous visit I received the car and the steering wheel was not aligned and had to be booked in again to be rectified. As I work from my car this had been a huge inconvenience. So could they double check this time as it might be something specific to my car. When I picked it up it was a click off to the right. So I rescheduled, picked it up again this time over to the left. Just couldn’t believe it. After speaking with the service department on two occasions I was assured that someone from management would get back to me it’s now been two weeks. Just can’t recommend these guys.
Great Experience with My New Ford Everest! nnJust picked up my Ford Everest and couldn't be happier with the purchase! The vehicle exceeded my expectations - spacious, comfortable ride, and all the features I was looking for.nnBig shoutout to Liam at Carleigh for making the entire process smooth and stress-free. He was knowledgeable, patient with all my questions, and never pushy. Really appreciated his honest approach and attention to detail during the handover.nnI Would definitely recommend both the Everest and this dealership to anyone looking for their next vehicle.nnThanks again, Liam! nnMOTORAMA FORDnHad an excellent experience at Motorama. The team was friendly, knowledgeable, and transparent—no pressure, fair pricing, and a smooth finance process. Test drive was arranged quickly, trade-in value was fair, and the car was delivered on time and spotless. Highly recommend for great service and a hassle-free purchase.
Their Ford Motorama Moorooka service and maintenance department is the worst. I brought my car to them for repair work, and after a month and $4,700 worth of service, my car ended up being towed away — completely undrivable.nnOn 30 September 2025, I took my 2010 Ford Territory 92,000 km odometer reading to them for a scheduled crankshaft oil leak repair, which they initially quoted at $1,230. After further inspection, they identified additional issues, including a loss of tension in the rear main seal, a faulty shifter cable, and a leaking rocker cover gasket including spark plugs. This increased the total repair cost to $3,130. I agreed and asked them to proceed, believing this would finally resolve the issues.nnI picked up the car on 7 October 2025 and paid the $3,130. The very next day 8 October 2025, the car wouldn’t start when the engine was hot. I called their service department, and they asked me to bring it back on 9 October 2025. The following day, they told me that the starter motor needed replacement for $690, which I again approved.nnI was supposed to pick up the car on 14 October 2025, but they informed me that the upstream oxygen sensor also needed replacing for $360, so I agreed once more. On 17 October 2025, I was scheduled to pick it up again, but they said the ignition switch needed replacement for another $410. I accepted, assuming these problems were simply due to the car’s age.nnAlmost two weeks passed before they managed to get and install the new ignition switch. Then, on 29 October 2025, when I was finally about to pick up my car, they told me that the transmission fluid was leaking and that the vehicle was not drivable. I was furious and didn’t know what to think.nnThey offered me a hire car for the first time — only after I expressed my frustration over the phone — so they could conduct further diagnostics. I accepted the hire car for one night but returned it the next day, telling them to stop working on my car altogether. I decided to tow it away for good, after paying another $1,600 including tax for a vehicle that could no longer be driven.nnAt that point, I was completely drained. Every time they fixed something, another issue appeared. I honestly don’t know whether this was due to incompetence or intentional. If I had allowed them to continue repairing the transmission leak, I’m certain they would have found yet another problem.nnI expected them to identify all necessary repairs and provide the full cost estimate upfront. They had my car for a month — plenty of time to diagnose everything and tell me the total cost. Instead, I felt scammed. I would have preferred if they’d said from the start, “It will cost $10,000 to fix everything,” so I could make an informed decision. Instead, they performed the work bit by bit, charging thousands for partial fixes on a car that ultimately wasn’t worth repairing.nnI’ve been servicing my car with them for a very long time, and I always trusted their work. But this time, I felt truly betrayed. I thought I could rely on them to handle the job properly. I was actually planning to replace my Ford Territory next year — I just needed it to last one more year. After this experience, I’ve completely lost confidence in both the Ford brand and the Motorama Service Department.nnI will make a complaint to the Queensland Consumer rights and may be I can get something out of it.
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