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Motorama Ford Moorooka

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Reviews, get directions and contact details for Motorama Ford Moorooka

Motorama Ford Moorooka
Address: 1166 Ipswich Rd, Moorooka QLD 4105, Australia
Phone: (07) 3426 7499
State: Queensland
City: Moorooka
Zip Code: 4105


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews
Picked up our new Wildtrack X this morning from Motorama Ford at Moorooka. What a fantastic experience from our first inquiry to delivery this morning. We have never felt so comfortable about making such a large purchase and Liam had such a great knowledge and understanding of the vehicle yet explained all aspects of it so we could easily understand and also answer any questions we had. Thank you Liam and Destiny you deserve salespersons of the year!!
Their Ford Motorama Moorooka service and maintenance department is the worst. I brought my car to them for repair work, and after a month and $4,700 worth of service, my car ended up being towed away — completely undrivable.nnOn 30 September 2025, I took my 2010 Ford Territory 92,000 km odometer reading to them for a scheduled crankshaft oil leak repair, which they initially quoted at $1,230. After further inspection, they identified additional issues, including a loss of tension in the rear main seal, a faulty shifter cable, and a leaking rocker cover gasket including spark plugs. This increased the total repair cost to $3,130. I agreed and asked them to proceed, believing this would finally resolve the issues.nnI picked up the car on 7 October 2025 and paid the $3,130. The very next day 8 October 2025, the car wouldn’t start when the engine was hot. I called their service department, and they asked me to bring it back on 9 October 2025. The following day, they told me that the starter motor needed replacement for $690, which I again approved.nnI was supposed to pick up the car on 14 October 2025, but they informed me that the upstream oxygen sensor also needed replacing for $360, so I agreed once more. On 17 October 2025, I was scheduled to pick it up again, but they said the ignition switch needed replacement for another $410. I accepted, assuming these problems were simply due to the car’s age.nnAlmost two weeks passed before they managed to get and install the new ignition switch. Then, on 29 October 2025, when I was finally about to pick up my car, they told me that the transmission fluid was leaking and that the vehicle was not drivable. I was furious and didn’t know what to think.nnThey offered me a hire car for the first time — only after I expressed my frustration over the phone — so they could conduct further diagnostics. I accepted the hire car for one night but returned it the next day, telling them to stop working on my car altogether. I decided to tow it away for good, after paying another $1,600 including tax for a vehicle that could no longer be driven.nnAt that point, I was completely drained. Every time they fixed something, another issue appeared. I honestly don’t know whether this was due to incompetence or intentional. If I had allowed them to continue repairing the transmission leak, I’m certain they would have found yet another problem.nnI expected them to identify all necessary repairs and provide the full cost estimate upfront. They had my car for a month — plenty of time to diagnose everything and tell me the total cost. Instead, I felt scammed. I would have preferred if they’d said from the start, “It will cost $10,000 to fix everything,” so I could make an informed decision. Instead, they performed the work bit by bit, charging thousands for partial fixes on a car that ultimately wasn’t worth repairing.nnI’ve been servicing my car with them for a very long time, and I always trusted their work. But this time, I felt truly betrayed. I thought I could rely on them to handle the job properly. I was actually planning to replace my Ford Territory next year — I just needed it to last one more year. After this experience, I’ve completely lost confidence in both the Ford brand and the Motorama Service Department.nnI will make a complaint to the Queensland Consumer rights and may be I can get something out of it.
I recently purchased a Ford Everest Tremor from Motorama Ford and was extremely impressed with their customer service. The team made the whole process smooth and stress-free, taking the time to explain everything clearly. Friendly, professional, and helpful highly recommend Motorama Ford for anyone looking for a new car. Special thanks to Nick Foley
I went for a test drive just a week ago and less than a week later I was driving away in my new Ford Everest. Liam was fantastic—he handled everything with the leasing company and made sure the whole process was quick and hassle-free.
My hubby just purchased a Ford Mustang and our buying experience was absolutely amazing! Our salesperson, Holger, was very friendly, informative, but never pushy. He gave us the time to ask questions, and we had many. Our previous interactions with car salespersons at other dealerships seems rushed with no real connection. With Holger, and the rest of the team team at Motorama Ford, he walked us through the whole process with patience. Once the deal was done, the aftersales thus far has been great and Holger is more than happy to assist should we need it in the future. i cant recommend them highly enough. You wont be disappointed. Thanks team Motorama Ford!
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