Reviews
Quite slow at fixing anything. Even after writing. Signage still at property 6 months after renting, should have been removed 1 week after rented. Have contacted countless times but not interested. Have contacted Mitchell Shire regarding removing.
I am quite happy with the treatment and management of my property with Morris Glen Real Estate. Sarah and Emily, in particular, are always helpful, friendly, and professional. Never had a problem with how they're managing my property. They respond to texts, they answer phone calls, they return missed phone calls, they are clear and concise in the statements I receive. Very happy with this real estate agent and I value them highly. Emily is very understanding in the way I wish to be treated, especially after the previous real estate agent I was with being difficult and argumentative. I feel lucky to have encountered her.
I lived in a rented house with Morris and Glen, The property manager I dealt with was Emily. Dealing with her was a nightmare, she is so rude, disrespectful and had so much attitude. Every phone call to her she was never nice and made it seem that calling her was a inconvenience to her. When my mother left the property, she forced her to get the house professionally cleaned, so she did so. Then she called up saying that the house was not cleaned properly. We contacted the cleaning company and they said, they spoke to Emily, and they even said she was so Rude and nasty. We ended up contacting the landlord and they said to us, the house was clean and well looked after, she even told us the property didn’t need to be cleaned because they where renovating it. So Emily made us spend over 500$ for nothing. I’ve scrolled down these reviews and I can see so many complaints about her, and yet she is still managing properties? She might be nice and cheerful to those who own the house, but to those who are renting it, she is disrespectful. She obviously needs some re training in the customer service field.
Thank you Emily for the exceptional service as always. A smooth transition of finding new tenants or dealing with old tenants is so easy. Keep up the good work.
I would like to thank Morris for providing extended support for my purchase recently without much dramas. A special thanks to Emily for a smoother transition of rental agreement. Great work.
Violeta Ristevski is the most honest real estate agent I have ever met. No unrealistic promises , no hidden agendas and she just gets the job done. The selling contract is kept simple and easy to understand. Very efficient operator and keeps you informed all the way. Sold my property in 2 weeks. I found all the staff helpful , capable and honest. The manager Morris is a good man with good values. I also had a rental property with this team for ten years. The rental team are brilliant. Highly recommend dealing with this team. Salih
No dramas and welcoming to a first time tenant, thanks Emily!
Most of the staff is good but some of them are down right rude, really dont want to name one person with horrifying bad customer service dealing. Dont get any maintenance done in almost 3 years but always happy to charge you. Deserves less than 1 star but thats not an option to be chosen.