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Mends Street Family Practice

  2. Perth Doctor

Reviews, get directions and contact details for Mends Street Family Practice

Mends Street Family Practice
Address: 11 Mends St, South Perth WA 6151, Australia
Phone: (08) 9367 2600
State: Western Australia
Zip Code: 6151


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews
Bad management I have to wait 1 hour and 20 min for my appointment where I went 10 min early and apparently 2 more patient waiting ahead and they have not shown up and this is not the first time I have to go through this. HOPELESS STAFF GET YOUR ACT TOGETHER!
I had an appointment today at 12pm. Arrived at 11.55am and start my appointment at 12.45pm. I was waiting 50 minutes.!!!!! Unacceptable, I cannot believe that the person before had 2 hours appointment. By the way I was the only one inside the place waiting for the doctor appointment. All the other people were there for the booster or Covid test. You guys are not gonna see me there anymore. And you well deserve this review because apparently I’m not the only one having this issue with long wait times.
Never ever again will I go to this practice. All I wanted was a phone consultcouldn't come in as I got covid. The receptionist older lady was so rude. Didn't believe anything I was saying. Wanted proof that I have covid.. when I told her wa health department says not to share. She got abrupt. So rude.. how can I come in?? Not sympathetic at all. I go elsewhere.
Very rude reception and administration team, never run to time and want to charge $44 to email my medical records to another GP clinic.
Most friendly staff I have ever encountered. I have been to a few different doctors at this practice and all have made sure I understand what they explain. Waiting times sometimes vary, but it makes sense since the doctors are making sure they give you their full attention and are very thorough. Thank you!
Great Family Practise. Friendly staff, exceptional doctors and the in-house nurse was just gorgeous too. Couldn't ask for better service and most nurturing care. Thank you to all for the exceptional care I received when I was there. Very impressed!
I have been going to Mends St for a few years now and have always been happy with the service. The receptionists are very warm and competent, they really know what they're doing. Charge $10 admin fee, but you'll be charged that everywhere. The doctors are usually very fast, but wait times of 30 mins are not uncommon. Receptionist will usually call if the wait times are excessive, but never usually more than half an hour. Large waiting room with TV and magazines, plus a toilet and water available inside.
My family has been using this GP since we moved from West Perth. The doctors are as OK as everywhere else but they do not come on time for appointments. We have been waiting 30-40 min every single time... sometimes even longer. My last visit I waited 46 min. Wasting other people’s time is very unprofessional, we all have other things to do. It can happen to everyone to be late but when it happens every single time then that is just completely disrespectful.
All the staff were lovely and extremely helpful. Linda at the front desk was especially very helpful as I was unsure of a few things. Dr. Li Ee was very professional and informative during my consultation as well. Would definitely recommend this clinic to anybody residing in South Perth.
Highly recommend Mends Street Practice. I’ve been a patient of Dr Wendy Yeo for many years now and they’ve always looked after me. The booking system is always accurate and waiting times are much better than other practices. Friendly and attentive front and back staff.
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