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Reviews, get directions and contact details for McDonald's

McDonald's

Story

Resturant

Address: 127 - 129 Bridge Street, Benalla VIC 3672, Australia
Phone: (03) 5762 3605
State: Victoria
City: Benalla
Zip Code: 3672


Opening Hours

Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 11:00 PM
Saturday: 6:00 AM – 11:00 PM
Sunday: 6:00 AM – 10:00 PM


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Reviews
Stopped on our way back from Geelong. Staff was nice. Plenty of seating space. Parking is OK. It can get busy during peak hours. Their is a child play area. Ampol Petrol pump is near by so if you are travelling, can pit stop at Benalla, fuel up and have a quick meal.
Food has consistently taken like half an hour before you get it if at allnBy that point it's lukewarm, and on multiple occasions the chips have been white, undercooked and not crunchy.n2 instances, I ordered only 1 McCafe beverage and the Barista wasn't even in sight. Waited ~15mins and gave up, deciding I will never attend this venue again.
Perhaps it was just an exceptionally busy time but it was not a great experience.nSo many alarms going off and bins over flowing.nYoung Fellow in the cafe did a good job and the staff looked to be busy filling ordersnno rudeness just can't mark it higher. Been to a few Macca's and this was a poor experience... may be different at a less busy time?
Absolutely appalled by the service at this McDonald’s. The staff were shockingly rude, especially a girl named Hailey with red hair. She was incredibly disrespectful she actually threw a receipt at my father, which is completely unacceptable. Her attitude was disgusting, unhelpful, and downright nasty, she was pulling faces and making our lives extremely hard. She’s ruined me and my family’s day.nnNot only was the service horrible, but the entire restaurant was filthy and chaotic. The floors were sticky, tables were covered in rubbish, and staff seemed to have no interest in maintaining any kind of basic cleanliness or customer service standard.nnIt’s beyond disappointing to see such behaviour from a well known brand. The lack of professionalism, respect, and cleanliness makes this McDonald’s an absolute write-off. They seriously need to review their staff training, management, and hygiene standards. I wouldn’t recommend this location to anyone. If I could give this a below one star rating I would.
I did not get everything I ordered! I payed a bloody fortune on this place and didn’t get a good result in the end.nThe service was atrocious. Talking to the workers was like talking to a brick wall. They didn’t understand a word I said!nAnd not to mention the way they make their burgers. It’s unbelievable. They just toss it all together and make it a sloppy mess. It’s unappetising.nIt’s like no one cares about the way they serve people in this place.nunbelievable!
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