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Reviews, get directions and contact details for McDonald's

McDonald's

Story

Resturant

Address: Southlands Shopping Centre, Burrendah Blvd, Willetton WA 6155, Australia
Phone: (08) 9310 9488
State: Western Australia
City: Willetton
Zip Code: 6155


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Very bad experience! There was too much coating on the chicken.On top of that it was very cold too.. Honestly, I didn't like it at all.I thought if something new has come I will try it, but verry bad experience.
This is my local Mcdonalds and whenever we get maccas we get it from here never had an issue besides the occasional order mess up which is fine i dont really care but today my sister got a quarter pounder and it was completely pink on the inside which im sure can cause serious food poisoning. so geeked, we might have to sue because this is just unnacceptable.
1. Filthy: Staff members holding cleaning supplies but flirting with their boyfriends and not doing any cleaning. Not a single table was clean- all were sticky and oily. Rubbish was strewn on the floor.n2. Rude: Staff members turned their backs to us at the counter and refused to look at us in order to avoid serving us. My daughter just needed them to press the button to open the toilet.n3. Dangerous: OSH hazards like high chairs and cleaning signs flat on the floor, unopened left in the way of people's paths. Staff members walked over this without picking it up.
The restaurant is so dirty table dirty floor dirty no staff to empty the bin.nThe toliet door is always locked every time yoy go to toliet you need ask the staff to unlock the toliet door first it's very annoying.
11:13 am, 12 Sep, Friday, the store said the app payment did not go through. Instead of cancling the app order, they asked me pay again. So the app order became a store order. It showed two payment on my credit card. And I got two items missing. So I paid extra and get less! And the both payments show completed. Hopefully one of them will be pending only for the truth.nn15:59 pm, 15 Sep, Monday, the store said again the app payment did not go through. I insisted to check my account before I pay again. The driver through person asked me to check in the car park. While I was in the Car park, my app order had been cancelled and disappeared. So i wasted my time, and get nothing.nnThe most important is that i felt being cheated and not happy. Not sure either the Friday drive through person should cancle my app order first bf charging me again? Or were they all cheating and tried to turn the app orders into store orders, so they did not cancle app order normally unless to avoid being caught when the customer complaints or reject to pay again?nnAnyway, both visitings waste my time. First time pay twice and missing items. 2nd time all the job disappeared and got nothing.nnAll in all, i have spend 5 hours to fill up the online forms many times by many different devices. Congratulats the app and the website feedback and contact forms were never working well. Smart McDonald's!
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