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Reviews, get directions and contact details for McDonald's

McDonald's
Address: Gold Coast Hwy & Australia Ave, Broadbeach QLD 4218, Australia
Phone: (07) 5538 0499
State: Queensland
City: Broadbeach
Zip Code: 4218


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
The female cashier wearing a black jacket was completely useless. She didn't know how to smile and didn’t even call the order numbers. I waited a long time for my order, only to find it already on the counter when I checked. I ordered another meal for my child Happy Meal, and since my child was crying, I intended to ask for the toy at the cashier. But when I got to the counter, the order was already there. It’s so frustrating! Can you not speak or call out order numbers? You shouldn’t be hiring people like this at McDonald's. Additionally, other staff were gossiping even though the tables were full of trash and the bins were overflowing. I will never come back here.
Great example of how bad a maccas can be! Went in late evening of 06/07/2024. Dining area was a proper tip. We ordered 2x flat whites. They were prepared way too hot, and no sweetener option with the order or at the counter. Floor looked like it had not seen a mop since lunchtime with a slippery grime in place. The rest of the dining area looked like a warzone! Enter and eat at your own risk.
Please take your customers seriously and pay close attention to the new products you release. I ordered a Feisty McSpicy, but I received a McSpicy instead. The employees were chatting and laughing, but as a customer, I am not laughing when I got home.Good Job Guys
The two hot cake meals I ordered did not come with syrup so when I realised this I returned back to see if they included syrup they said they did and “have I checked the bottom of the bag” of course I had but after an interrogation I was rudely thrown two because “that was all I was entitled to”
Absolutely devastated and heartbroken. I was looking forward to a frozen Coke all day. I’ve been dreaming about this frozen Coke and my dreams have been shattered. Pure ice, and I’ve spilt it on my sodding shirt because I’ve had to eat it like a bloody snowcone. Do better
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