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Reviews, get directions and contact details for Malouf Phamacies Mt Pleasant

"Ramsay Pharmacy is dedicated to provide exceptional customer service, community support, education and innovative health care solutions for our customers’ and our community’s needs."
Address: Phillip St, Mount Pleasant QLD 4740, Australia
Phone: (07) 4942 1010
State: Queensland
City: Mount Pleasant
Zip Code: 4740


Opening Hours

Monday: 8:30 AM – 7:00 PM
Tuesday: 8:30 AM – 7:00 PM
Wednesday: 8:30 AM – 7:00 PM
Thursday: 8:30 AM – 9:00 PM
Friday: 8:30 AM – 7:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM


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Reviews
Great friendly and helpful service, Anna was fantastic with her knowledge of sleep apnea and the relevant treatments. Would highly recommend this business.
The staff here are amazing and they take the time to make sure you have all the information you need. It’s also a great place to get quality Xmas presents for a good price.
I live out of town so only utilise Malouf's when I'm visiting in Mackay. On average around 3 times a year for the past 16 years. I would have to say I've yet to have a bad experience. No matter what time of day I've popped in, for scripts, for advice and/or to purchase other items, service has been professional, helpful and friendly.
Popped in a script at 9am, came back at 9:10 to see if it was ready. Got laughed at, told there were a few in front. I asked if I could sit and wait, was told yes. Then at 9:45 I asked if it was ready, they had put it to one side and hadn't bothered to start. Got accused of not telling them - I pointed it out. Then she said, wrong basket, put it in a different and handed it over. Still waiting. Rude. No apology. Unacceptable.
Worst service ever, or what I should say is no service. I went in to make an over the counter purchase of kids panadol today, 3 attendants behind the counter 1 was serving another was watching the young girl, possibly supervising and the other elderly lady was having a lovely chat with what I assume was a friend based on the conversation they were having. I was totally ignored and I waited for probably 2 or so minutes before I decided to go to another pharmacy on my way home. I won’t be back as this isn’t the 1st time this has occurred. If your staff believe they are above serving then maybe it’s time you got some new staff.
Would rate 0 if I could..! Rude stuff, treated me like I wasn't worth their time just because I had a mullet. Worst attitude I have ever experienced in any retail. Spoke down on with me a terrible attitude and couldn't get me out of there fast enough.
Over the past couple of months I have been into Maloufs Mt Pleasant quite a few times. Staff are great, super helpful, and efficient.
The team at Malouf Pharmacy Mackay has always gone above and beyond for any questions I have. I have only ever had excellent experiences in all facets of their customer care. Not to mention the shop is beautifully set out with a wide range of stock.
The old ladies working there have to be the rudest people I've had the displeasure to be served by. Every single visit is a bad experience.
Good service. Friendly staff
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