Chemist Warehouse Mackay

Reviews, get directions and contact details for Chemist Warehouse Mackay

Address: 203 Victoria St, Mackay QLD 4740, Australia

Phone: (07) 4944 0454

Website

State: Queensland

City: Mackay

Zip Code: 4740

Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 8:00 AM – 5:00 PM

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Reviews

Service was pleasant. Shop is small and very stocked with products. Staff were helpful, however, not very knowledgeable in regard to products. Possibly junior weekend staff. Lots of new stock in boxes taking up a lot of floor space when trying to shop for perfume. Savings make it worth the visit.

Went there to try look for a gift for my mother-in-law and needed medication and the security person made me feel like a thief, was super uncomfortable.  So I left and went to another chemist where they were super friendly and helpful.  This chemist warehouse won't get my patronage ever again.

Absolutely awful experience here today. nI always buy my $80 moisturiser here, but today looked at a different style. I foolishly dabbed some and put it in my wrist to see if it was suitable- suddenly a kutiya girl Shayna came and said “You can’t try them on”. I immediately apologised. She went to talk to the other girls and 5 secs later came back and said “You have to buy that now you’ve tried it on”. I again said sorry and tried to explain I was just seeing if it was suitable-I didn’t want to buy a $50 moisturiser without checking it first. And I stupidly tried it when I shouldn’t have.nShe then stood there hovering over me. I asked her to please stop hovering over me, and again told her I was very sorry I tried it.I then went to the counter where the 2 girls called another girl Jaime to come “deal” with me. Then all 3 girls 4 including the register girl and a security guard, stood there watching me nearly in tears trying to explain I was so very sorry. They told me I’d opened the plastic of the Dr Lewinns I was trying I hadn’t, it was Elizabeth Arden and that they had a sign up they don’t.nStaff could have dealt with it better instead of embarrassing and humiliating me. Instead of doing any actual work, 3 of the girls stood round watching eagerly; hoping I was going to flip out so they could call the police and have some drama in their  lives. I’m not that kind of person though and was already so upset and embarrassed I was shaking, so I did not flip out and left them there to excitedly gush over what had just happened. And YES, I bought the $50 moisturiser so they couldn’t call the police, as not only did I not want to get in trouble; I didn’t want to give them the satisfaction.nIn particular-‼JAIME, CARLY AND SHAYNA-‼terrible service, rude and condescending esp Jaime and without an ounce of decency or understanding/empathy. I won’t be back.n*Pic of moisturiser to show it’s not in plastic.

*Exceptional Customer servicen*Friendly & welcoming staffn*Impressive range of goodsn*Decent knowledge on productsn*Clean & tidy store.n*fantastic pricing

Good prices and wide variety of products

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Chemist Warehouse Mackay

Reviews, get directions and contact details for Chemist Warehouse Mackay

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