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Reviews, get directions and contact details for Lotus Supermarket Manukau Branch

Lotus Supermarket Manukau Branch
Address: 43b Cavendish Dr, Manukau, Auckland 2104, New Zealand
Phone: 09-212 5656
State: Auckland
Zip Code: 2104


Opening Hours

Monday: 8:30 AM – 9:30 PM
Tuesday: 8:30 AM – 9:30 PM
Wednesday: 8:30 AM – 9:30 PM
Thursday: 8:30 AM – 9:30 PM
Friday: 8:30 AM – 9:30 PM
Saturday: 8:30 AM – 9:30 PM
Sunday: 8:30 AM – 9:30 PM


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Reviews
This is a supermarket specialised for Indian groceries: fruits and vegetables, spices, frozen food, imported snacks and desserts, drinks etc. It’s kind of crowded as the aisle was narrow. The parking is a tricky during peak hours. The selection of fresh fruit and vegetables is not the biggest and the prices are not competitive.
I had a very bad experience at Lotus Supermarket in Manukau. While I was trying to park in the parking area, a parking staff member deliberately placed a trolley behind my car, which blocked me from making a U-turn. It was very unprofessional and frustrating.nnI spoke to the manager about the situation expecting some help or a resolution, but unfortunately there was no support or effort to resolve the issue. The situation was handled very poorly.nnOverall, this experience left a very negative impression. Customer service and staff behaviour in the parking area seriously need improvement.nn@owner please make sure your staff has some professional behaviour.
Today I visited Lotus Supermarket in Manukau and had a very unpleasant experience.nnMy 3-year-old daughter was holding some candy when she slipped on the floor near the counter. She started crying, and instead of checking if she was okay, an employee immediately said that we had to pay for the candy. We informed him that we were willing to pay and asked him to come and check on our daughter, but he continued insisting on payment without showing any concern for her condition.nnThe floor had not been cleaned, and no effort was made by the staff to address the situation. I ended up cleaning the area myself. The employee’s behavior toward us, especially toward a small child, was very rude and unacceptable.nnI believe that if your company invests in advertising, it should also ensure that staff members have basic manners, customer service skills, and humanity.nnThis was my last visit to your Manukau Lotus Supermarket. Additionally, the candies were of very poor quality and not fit for consumption. I will attach pictures of the candies along with their price for your reference.
This is our weekly stop! Me and my partner love the service and awesome selection of Indian stuff . Veggie and fruit prices are super affordable too . Haven't bothered going elsewhere in ages. Definitely recommend this place!
Not very clean. They mainly have north indian items. Thry should bring in more south indian products. The spices are all mixed up and not very organised. Very hard to find parking in weekends and peak hours. Fruits are the worst. They are cheap but looks like they are selling the fruits that are rejected by countdowns and new worlds. Customer service needs to be improved. Some are friendly and some are not.
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Directions to Lotus Supermarket Manukau Branch with public transportation


Ronwood Ave/Sharkey St 310 meters
33
352
353
361
Great South Rd/Aut Manukau 320 meters
055
33
352
353
361
Lambie Drive/Cavendish Drive 420 meters
36
AIR
Lambie Dr/Cavendish Dr 420 meters
Lambie Drive/Cavendish Drive 440 meters
36
AIR

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