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Kmart

  1. Hamilton
  2. Waikato Clothing Store
  3. Waikato Department Store
  4. Waikato Store
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Reviews, get directions and contact details for Kmart

Kmart
Address: Bryce St, Hamilton Central, Hamilton 3204, New Zealand
Phone: 07-837 0600
State: Waikato
City: Hamilton
Zip Code: 3204


Opening Hours

Monday: 8:00 AM – 12:00 AM
Tuesday: 8:00 AM – 12:00 AM
Wednesday: 8:00 AM – 12:00 AM
Thursday: 8:00 AM – 12:00 AM
Friday: 8:00 AM – 12:00 AM
Saturday: 8:00 AM – 12:00 AM
Sunday: 8:00 AM – 12:00 AM

Update Info

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Reviews
Friendly staff. It is a big store but easy to find whatever you are looking for. Parking is easy with under ground parks. Located in the heart of Hamilton. The main transport hub for the cities public transport is handy. Just across the road. Open till midnight. Disability parking spaces are available.
First, don't pay the ticket immediately. Instead, try to appeal to the parking enforcement company information found on the ticket. You have 21 days to follow up on this. As a small customer, I'm trying to fight against a large company that seems to be taking advantage of customers. I hope this helps others who have been unfairly fined.nnIf you’re sure you’re right, you can follow up on the case until the last moment. Consider seeking advice from a CAB or community law center. These services are often free and can provide valuable guidance.nnAs a last resort, you could report the company to the Commerce Commission. While this won’t resolve your specific issue, it might lead to the company being investigated and potentially fined. Additionally, I would give Kmart the lowest possible star rating on review platforms to express my dissatisfaction and warn others about their unfair parking practices.
I bought a sauce pan a few months ago and didn't use it but a couple days ago I used it for the first time and its bottom covered with blown bubbles. The manager declined my request for refund. Be careful when buying things from this store, make sure the quality is good enough
I had an incredibly frustrating experience at Kmart Hamilton on the evening of September 21st. After seeking assistance with a mold issue in my home, a staff member mistakenly recommended a humidifier instead of the necessary dehumidifier. When I returned to exchange the humidifier, I was met with rude and dismissive behavior from the manager on duty. Not only did she refuse to assist me, but when I asked for her name, she arrogantly replied, “I am famous, and the big bosses at Kmart know me.” This kind of treatment is completely unacceptable.nnIt’s important to note that I was eventually able to receive a refund at another Kmart store without any issues. This highlights the inconsistent customer service within the Kmart brand. I urge management at Kmart Hamilton to reevaluate their training and approach to customer interactions. No one deserves to be treated so disrespectfully.nnI hope this review serves as a warning to other customers: be cautious if you need assistance at this location. There are other Kmart stores that understand the value of good customer service.nn#CustomerServiceMatters
Kmart offers a decent selection of products at reasonable prices, making it a convenient option for basic shopping needs. However, my overall experience has been somewhat underwhelming, warranting a three-star rating. Firstly, the layout of the store can be chaotic and disorganized, making it difficult to find specific items. Navigating through cluttered aisles can be frustrating and time-consuming, detracting from the shopping experience. Additionally, while the prices are competitive, the quality of some products leaves much to be desired. I've encountered instances where items purchased from Kmart have proven to be of subpar quality, resulting in disappointment and the need for returns or exchanges. Another aspect that could use improvement is customer service. While I haven't had any particularly negative interactions with staff, I've found that assistance is sometimes lacking, especially during busy periods. More attentive and knowledgeable staff would greatly enhance the overall shopping experience. On a positive note, Kmart does offer a convenient online shopping option, which can be a lifesaver for those unable to visit a physical store. The website is easy to navigate, and delivery times are generally prompt. In conclusion, while Kmart serves its purpose as a budget-friendly retailer with a decent product selection, there are areas in which it could improve to elevate the overall customer experience. With some adjustments to store layout, product quality, and customer service, Kmart has the potential to earn a higher rating from me in the future.
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