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The Warehouse

  2. Waikato Department Store
  3. Waikato Store

Reviews, get directions and contact details for The Warehouse

The Warehouse

Story

Get that Bargain Feeling at The Warehouse!
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Address: Cnr Ward, Anglesea St, Hamilton 3204, New Zealand
Phone: 07-838 2088
State: Waikato
Zip Code: 3204


Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM

Update Info

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Reviews
Worst customer service experience I've ever had. Went in today and only 1 checkout was open and the line was really long. I went up to the customer service counter to pay as in the past the staff have offered to serve customers at this counter. Upon reaching the counter, no greeting or any effort to even say hello. The lady serving me thought I was returning the item and I said no I'm purchasing. She points behind her and says this is customer service in a rude manner. So what if this is the customer service counter, customer service is literally for serving customers! Anyways whole time I was being served the lady just gave a rude look and looked annoyed. As someone who works in customer service I understand some days are hard and tiring but no need to have an attitude when you choose to come into work to do this job. And considering it's holiday season you guys should have more checkouts open as well knowing it will be busy, instead of getting a long line accumulating. Looking at other reviews seems like this is a common reoccurrence at this store lmao which says a lot about their management and training. Lack of customer service in the customer service department - how ironic.
Just a reminder to anyone shopping here, parking is limited just like parking on the road. You have 2hrs for free, over that you will receive a ticket. Also when you park up, enter your vehicle information at the machine. Still I don't like stairs ha ha. That's just me but staff are helpful and welcoming. You will find a lots of bargains in store.
Another mega store with most of what you need plus more. A complete one stop shop. Located in the middle of town a perfect site. It's up a floor but has a lift for the disabled. There are free car parks with disability parking catered for under the building. . Within this complex are Noel Leeming, Warehouse Stationery and two cafe's. Bathroom needs can be found underneath the escalators.
I want to thank Wendy on Tuesday and the young man on Sunday that helped me with professionalism and politeness on a mix up of cat food price. It's people like you that makes the shopping experience enjoyable wanting to return to your store. Thank you
Great way to make money, TMS warehouse.nnI was parked at the Hamilton warehouse and yes, I went slightly over time — because I got a call and was wrapping it up. I was literally still in the car with my headlights on, clearly about to leave.nnInstead of just doing the decent thing and asking me to move, the parking guy took a photo and issued a $70 fine without saying a word. Common sense or basic courtesy? Apparently not part of the process.nnI appealed right away, followed up — no response. I ended up paying just to avoid an overdue charge. Then they replied, of course — once the money was in.nnSo before anyone jumps in with “you overstayed,” yes, I did — by a few minutes. But this wasn’t about keeping the area clear. It was about making a quick buck.nnIf that’s how the business runs, then good luck to you.
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