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Reviews, get directions and contact details for KloudSac

"As an Australian owned and operated family business, we are dedicated to producing the best quality Foam-Filled Furniture on the market along with providing customer service to match!"
Address: 4 Carbine Way, Mornington VIC 3931, Australia
Phone: 0411 681 876
State: Victoria
City: Mornington
Zip Code: 3931



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Reviews
As a long-term educator, the inclusion of this item into my inclusive secondary classes wrought extraordinary success for all students. The KloudSac is a collabotaive work hub, meeting place, and safety space. The cost is significantly outweighed by its intrinsic value to a productive and engaging classroom environment.
This is a QUALITY organisation who provide QUALITY products! I via my NDIS Planner purchased a kloudsac Grande and due to miscommunication by myself - recieved the incorrect colour / textured covers for the bag which as the father of an autistic daughter is problematic. I contacted Shane @ Kloudsac and the after purchase service could not have been any better. The company / Shane were empathetic, understanding, flexible and just straight out awesome in assisting my to return the incorrect covers and provide those required. I can not recommend or commend there service any more. In regards to the bag itself it is clearly a quality product and the "Grande" is seriously like a "mini planet".....its HUGE!!! Highly recommend these guys!
Customer service was sensational. We purchased 3 bags for the kids and they're just amazing! Highly recommend
We recently purchased a Kloud Sac from here and the Custer service has been absolutely appalling. We ordered a pink velvet cover when it can we were disappointed as it was purple not pink. No biggie Thinking this wouldn’t be a huge issue to return. We were told we had to pay for our return and the new one to be sent out this cost us $40 that was not being refunded to us. Very confused why we had to pay both shipping cost when we clearly received the wrong colour. After many emails with Shane he eventually just didn’t even reply to me anymore. This is just the worst customer service and for this wouldn’t recommend or buy from this company again!
Highly recommended. Fabric and quality is outstanding. We have both the medium and small, loving it. Comfortable, flexible and stress free. I would suggest a visit to the showroom to get a visual of sizes and the look of the actual fabric. Shane was very helpful in describing what to expect on delivery. Although, goods came with detailed instructions. He was also willing to give fabric swatches while we decided. Online ordering was hassle free.
Where do I start? I was referred to buying a Kloudsac from a friend who purchased one for her child. The entire experience with Kloudsac, from the simplicity of navigating the website and ordering, to delivery and beyond has been absolutely fantastic. A simple and easy to understand ordering process, reminder notifications, and instant follow up from Shane to confirm everything made it an easy, hassle free transaction. Our Kloudsac arrived on time as expected and in perfect condition with easy to understand instructions and the entire family has enjoyed using it even though we originally purchased it for my special needs child who requires a lot of sensory input. Even the backordered blanket arrived exactly when it was expected and is of amazing quality. I would highly recommend these products. Value for money coupled with remarkable customer service. You can't go wrong. Thank You.
Went to Forty Winks for a mattress and walked away with the most comfortable bean bag I've ever sat in. I can't begin to describe how luxurious the Kloudsac is. The thing is that comfortable that it's almost impossible to stay awake for longer than 30 minutes. They're not cheap but are exceptional value. Money well spent! If you give one a try you'll quickly part way with your hard earned like I did!
Fantastic product. We have a stone fur kloudsac for our son who has anxiety and ADHD, it is my life saver. It's great for making him feel calm, safe and secure. Kloudsac is a great company. Always helpful and very friendly. Thanks Shane and Libby :
Purchased both the Mondo and the Urban in the stone fur with headrests. Absolutely amazing. The Mondo is huge. Best purchase ever and so incredibly comfortable. Now if I could only get the dogs off them! Definately money well spent and great service :-
My partner has wanted one fof these for three years. Purchased one yesterday for her birthday today. Kloudsac managed to get it delivered today in time for her birthday. We know a few people with them and these things are the comfiest ever. Looking forward to getting the cover on it tomorrow
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