facebooktwitterpinterest
mobil menu

KFC

  1. Matamata
  2. Matamata Food
  3. Matamata Restaurant
  4. Matamata Meal Takeaway

Reviews, get directions and contact details for KFC

KFC

Story

KFC in Matamata, part of the world's most popular fried chicken restaurant chain. Check our site for local details



"KFC has been serving the Colonel's finest secret recipe fried chicken for over 50 years in NZ. KFC Matamata delivers your fave fast food including Wicked Wings and our iconic zinger chicken burger for the heat seekers. Twisters and sliders for those after a quick lunch or snack. Plus our famous buckets of fried chicken and fresh sides for an easy dinner. Pop in store to dine in or grab a quick takeaway or drive thru, or get KFC delivered or click & collect when you order online via web or app. Easy! Satisfy your craving today at your local KFC fast food restaurant!"
Address: 2 Peria Rd, Matamata 3400, New Zealand
Phone: 07-888 5977
State: Waikato
City: Matamata
Zip Code: 3400


Opening Hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 10:00 AM – 10:00 PM

Update Info

related searches: kfc menu nz, kfc full menu, kfc coupons nz, kfc auckland, kfc delivery nz, kfc hot and spicy nz, kfc wicked wings price nz, kfc hot and spicy nz 2018
Similar places near
McDonald's Matamata McDonald's Matamata 36 miles had a very uncomfortable experience here. While we were seated and eating, a staff me...
Matamata Club Matamata Club 84 miles I play for matamata and we are a great team to socialise with
Matamata i-SITE Visitor Information Centre Matamata i-SITE Visitor Information Centre 103 miles We provide a comprehensive, impartial information and booking service for Matamata, W...
Subway Subway 106 miles Excellent customer service, tidy, clean and great tasting subs. Whenever I want subwa...
Robert Harris Coffee Roasters Matamata Robert Harris Coffee Roasters Matamata 123 miles Rolled in on our way to Rotorua (Rotovegas) for some go juice & a Mince n Cheese. C...
Matamama Roasts Matamama Roasts 131 miles Spuds are fried not roasted but for a quick roast it hits the spot
Pizza Hut Pizza Hut 135 miles Went to pizza hut today and was not impressed chips were undercooked and onion rings ...
Redoubt Bar & Eatery Redoubt Bar & Eatery 143 miles Very nice bar on main street. Staff are friendly. Three different options to sit outs...
Horse and Jockey Inn Horse and Jockey Inn 151 miles Horse and Jockey Inn, restaurant, bar, accommodation
Workman's Cafe Bar Workman's Cafe Bar 151 miles We rode down from Auckland as we had discovered the Workman's cafe on a previous visi...
Osteria Matamata Osteria Matamata 158 miles Great dinner on a Monday evening. We had a mixture of the pizzas, pasta and meat main...
Sen Sushi Sen Sushi 158 miles Can’t believe I paid $10 for instant noodle ramyun. The owner could have specified it...
The Food Factory The Food Factory 162 miles Best service I've had in a long time! Very kid friendly, even putting on kids music w...
O-del-emz O-del-emz 171 miles Relaxed and friendly staff. Thanks for making a bad hair day much better. First tim...
ESPRESSO TO GO ESPRESSO TO GO 184 miles Very good coffee, what else would you expect?:)
DKs Burger Bar DKs Burger Bar 192 miles Nice burgers. Good price
Star Food Cafe Star Food Cafe 193 miles The staff here is wonderful and the lattes are delicious! We also enjoyed a carrot ca...
Two Tones Two Tones 200 miles Great burgers and coffee at great prices.
Reviews
Very disappointing experience at KFC Matamata. Today we ordered food from the drive-thru, but we did not receive the correct order. When we got home and checked, it was completely different from what we had ordered. This is not the first time this has happened to us at this location, which makes it even more frustrating. Mistakes can happen once, but repeated errors show a lack of attention and care.Staff should double-check orders before handing them out, especially for drive-thru customers who may not realise the mistake until they reach home.We hope the management takes this seriously and improves their service.”
Very disappointed with the customer service with Eleanor and Mohit at KFC Matamata.nnI am a regular customer and have ordered the same item through the KFC delivery platform itself many times before. On previous occasions, I received exactly what was shown in the photo—drumsticks. That is why I was surprised and disappointed when today’s order was different.nnI ordered 5 individual drumsticks through the KFC delivery platform. The item displayed a photo of a single drumstick and was priced at $5.39 each, so it was reasonable to expect that I would receive 5 drumsticks. Instead, I received 1 drumstick, 2 breasts, 1 wing, and 1 thigh. If that is how the item is intended to be supplied, then I would have been better off ordering the 2-piece mixed chicken, which costs only $8.79 for two pieces.nnWhen I contacted the store, manager Eleanor told me that if I wanted drumsticks, I should have made a request. I explained that there is no request or notes box available on the online ordering platform, so there was no way for me to make such a request. Given that I have successfully ordered the same item before without needing to leave any special instructions, this response was frustrating and unhelpful.nnI was then told that if I wanted the correct order, I would need to come to the store and collect it myself, despite having already paid of $7.99 for delivery. This was not a reasonable solution for a mistake that was not caused by the customer.nnAbout 15 minutes later, another manager called me, Mohit. Instead of attempting to resolve the issue professionally, he became argumentative, raised his voice, and continued debating the situation rather than listening to my concerns. I found this behaviour inappropriate, unprofessional, and inconsistent with basic customer service standards. Customers who raise legitimate concerns should be treated with respect and offered solutions, not met with excuses, arguments, or a confrontational attitude.nnWhile I was trying to explain the issue and asked if he could listen to me first, his response was, “No, you listen to me!” He also told me, “That’s your problem!” I found these comments completely unacceptable from someone in a management position. As a customer, I contacted the store to raise a genuine concern about an incorrect order. Being spoken to in this manner made me feel dismissed rather than helped. So, according to this manager, raising a customer complaint is simply the customer’s problem? Unbelievable.nnI was also told that not all staff work the same shift and that I should understand the situation. Internal staffing issues are not the customer’s responsibility and should not be used as an explanation for poor service or incorrect orders.nnThe biggest issue was not the incorrect order itself but the way the complaint was handled. The lack of accountability, poor communication, argumentative behaviour, and failure to provide a customer-focused resolution turned a simple mistake into a very disappointing experience.nnAs a regular customer, I expected much better. KFC Matamata needs better complaint resolution procedures, clearer online ordering information, and significant improvement in customer service training for management, particularly for Mohit. The way my complaint was handled was unprofessional and left me feeling that my concerns were not taken seriously. Customers deserve to be treated with respect and provided with solutions, not arguments and blame. .....
Great experience at KFC! The food was fresh, hot, and really tasty. The staff Shivam was very friendly, and my order was prepared quickly. The restaurant's environment was clean and quiet. Best place to eat a full meal.
Good food longer than expected wait only 2 cars in the drive through but still had a 10 minute wait
Dried rubbish chicken concealed by 3 pieces of half decent chicken on the top. So dry even the bones are crumbly.nUpdate, after the manager hung up on us twice we drove back to this dump to seek a refund, we were greeted by 4 workers attempting to intimidate and refused to give our refund although we had return most of the dried nasty food. They instead threatened us with the police, which we welcomed, it was only after the police arrived that we were given our refund. Great way to waste police resources KFC, I can see why so many other people get agitated by your staff and their terrible training in both food and customer service.
Comment on this business

KFC map

to add KFC map to your website;



Copyright 2026 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.0045 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy