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Reviews, get directions and contact details for KFC

KFC
Address: 1010 Sturt St, Ballarat VIC 3350, Australia
Phone: (03) 5331 2268
State: Victoria
City: Ballarat
Zip Code: 3350


Opening Hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 11:00 PM
Saturday: 10:00 AM – 11:00 PM
Sunday: 10:00 AM – 10:00 PM


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Reviews
I visited this KFC on October 17 and had a very unpleasant experience. One of the pieces of chicken I received was visibly pink and undercooked inside I’ve attached photos. I politely showed it to the bearded middle-aged staff member at the counter, but instead of taking it seriously, he told me “that’s just how it is” and insisted it was safe to eat.nnI’m sorry, but that’s not acceptable — this is a food safety issue, not a matter of opinion. I even tried a small bite, and it was definitely not cooked properly. When I checked the other pieces, they were white inside, just as properly cooked chicken should be.nnFortunately, a younger staff member later helped me and replaced one piece of chicken with a much better attitude. I really appreciate that. But the way the older employee handled this situation — ignoring a clear safety concern and speaking dismissively — shows a serious lack of professionalism and care for customers.nnOne or two pieces of chicken won’t make or break your business, but honesty and responsibility matter. I hope the management addresses this issue properly.nAttached photos below
Is it just me or is KFC Ballarat the worst in the region? I have yet to get a complete order from there or not have to wait for something to finish cooking or not have to wait excessive time for service. I think I go in there just to see what now? It’s like a game of how badly are they going to stuff it up! And the best part is the manager that just say I’m sorry I’ll speak to the team! Time and time again. He sounds like that’s all he does all day long apologize for his team. The tables are always dirty the toilet is always out of soap or toilet paper or something broken. Just wanted to know is it just me that notices all this? Surely not! I think they need like a full overhaul! The picture is what KFC Ballarat considers full, that’s after having to wait 8 minutes for my chicken to cook! But they only tell you that after you order and pay!
I recently purchased a box of wicked wings from KFC on Ballarat Road today and observed that all the wings had a dark color and oily, indicating they were likely fried in old oil. The service was subpar and I intend to report this incident
We were asked to wait for 8 minutes in the parking but nobody came out to give food and when i went in and aksed they started making then. There was no compensation for that much wait . After coming home when opened food was short fries were very lesss box was open. There was no sppon for gravy and there were no serviettes
always great food whenever I order!! amazing service, and the food is always exactly how I ask, sometimes they’ll even give me a bit extra, really makes my day nalways look forward to getting food from here, and the popcorn chicken is incredible, never once has it not been fresh
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