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Reviews, get directions and contact details for McDonald's Ballarat Sturt Street

McDonald's Ballarat Sturt Street
Address: 815-819 Sturt St, Ballarat VIC 3350, Australia
Phone: (03) 5332 9599
State: Victoria
City: Ballarat
Zip Code: 3350


Opening Hours

Monday: 5:00 AM – 12:00 AM
Tuesday: 5:00 AM – 12:00 AM
Wednesday: 5:00 AM – 12:00 AM
Thursday: 5:00 AM – 12:00 AM
Friday: 5:00 AM – 12:00 AM
Saturday: 5:00 AM – 1:00 AM
Sunday: 5:00 AM – 1:00 AM


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Reviews
Super slow service, one person on, meant to be the new grand opening over 15 minutes waiting on two banana caramel pies
Not a good experience here.nnTravelling through Adelaide to Melbourne looking for a quick bite to eat.nnThe toilets were absolutely disgusting. Gag worthy. The one cistern was blocked and the one one urinal was not in good shape. Smell was horrendous.nnIt took over ten minutes for our order to be completed. Seemingly a grilled chicken salad is not a staple order here as it took an eternity to make. Looked terrible and whilst it was being made everything else went cold.nnTerrible.nnWon’t be back here.
Used the drive through to pick up 'the next big thing' chicken burger. Overcooked dry chicken with 4 tiny pieces of lettuce and half a teaspoon of the special sauce. Nothing like the advertising and I won't be ordering another. Management didn't even want to take my call- very poor.
Arrived at approx 5:15pm, no customers sitting at any tables, however every table was disgusting and had spillages and food left on them, the floor had straws and serviettes scattered, even behind the counter. Had to ask permission to use the toilet and upon entry was greeted with a broken toilet seat, no toilet paper, mess on the floor and the toilet didn’t even flush. Customer service mustn’t mean much anymore, and you could tell the immature staff behind the counter have no idea about keeping a place clean as they were more interested in “roaring” at each other like a 3year old.
Ordered drive through.nVery rude girl was working that night.nnFood was good it’s just customer service needs to be improved
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