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Reviews, get directions and contact details for Jetts Templestowe

Jetts Templestowe

About

No contracts. Low fees. Open 24/7. www.jetts.com.au 1300 JETTS 247 | @jetts247 #workoutonyourterms

Story

Jetts is Australia’s favourite fitness chain, known for member friendly policies including no contracts, 24/7 access and low membership fees.100% Australian owned, the chain now operates over 200 clubs across Australia and New Zealand, with new clubs opening every weekend.

Address: 4/114-116 James St, Templestowe VIC 3106, Australia
Phone: (03) 9846 4268
ua.moc.sttej@ewotselpmet
State: Victoria
City: Templestowe
Zip Code: 3106


Opening Hours

Monday: 8:30 – 11:30 AM, 3:00 – 7:30 PM
Tuesday: 8:30 – 11:30 AM, 3:00 – 7:30 PM
Wednesday: 8:30 – 11:30 AM, 3:00 – 7:30 PM
Thursday: 8:30 – 11:30 AM, 3:00 – 7:30 PM
Friday: 8:30 – 11:30 AM, 3:00 – 7:30 PM
Saturday: 8:30 AM – 12:00 PM
Sunday: Closed


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Reviews
I will take part responsibility here because I did arrive a little after the staffed times advertised but there’s a right way and a wrong way to deal with this when it comes to customer service. So I was standing at the locked door and I could see the fully uniformed staff member there chatting to his mate, so I knocked on the window. Ignored by staff member. Knocked again. Annoyed staff member made a cross sign with his arms – three times. Eventually (and furiously) he opened the door. ‘WE AREN'T STAFFED’. Bemused, looking at his Jetts shirt, I said oh ok I’m here to sign up though? 'Yeah Go online'. I told him I did go online, and I had received an email to come in. 'Yeah come back Monday'– door pulled closed before I could respond. I’m thinking perhaps a change of shirt when the clock strikes knock-off time so passers-by (including potential members) aren’t thoroughly confused. I’m also thinking a change of attitude – this isn’t Jetstar, I’m not delaying 200 other people from getting to A to B because I have arrived a little late. But at the end of the day I would have been happy to come back on Monday if old mate didn’t have such a rude attitude. Congratulations on your business going so well that you don’t need any more members, even if that means stepping out of your comfort zone (and by comfort zone, I mean casually chatting to your mates) and signing up a new member. A simple explanation of policy maybe, or even just a sympathetic smile would have been a better option. Consequently, I’m not a new member, I was just re-signing up so the amount of time to reinstate my membership would have taken less time than this unusual exchange. Best of luck, I guess my money will go elsewhere. Working in the online space, I appreciate how annoying it is when people leave bad reviews however when it’s called for, it’s called for.
7 years ago (03-02-2018)
This is a crappy jetts. Much prefer doncaster east by a mile.
7 years ago (05-02-2018)
Good equipment. Good price. Well maintained
9 years ago (17-12-2016)
Could be better, some equipment not being used and they don't update/change
9 years ago (11-01-2017)
24/7 access to good compact facility
8 years ago (12-04-2017)
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