JB Hi-Fi

Not a bad JB HI-FI these stores are independently owned and SALES are completely different from store to store, I have to say that it hasn't proved to be the cheapest JB HI-FI Around though, the staff are rather helpful as they should be and this store is kept pretty well stocked.

Poor customer service and so unprofessional. 3 staffs were chatting with each other even I was standing close to them and waiting for their help. They didn’t even ask unless I interrupted them. Unable to do price match for me, because they claimed that they couldn’t find the product link on their computer, while I had the link on my phone. Jb Hi fi Southland staffs should learn more about customer service and the store should teach your stuffs about your price match policy again.

Taras assisted us with a camera today, great service and went to an extra effort to locate the last one in stock, also we purchased a memory card that if I was not for his information I would not be able to record. All up he was a great salesman with nice manners

It's very overwhelming coming here. It's a bit like a maze and confusing to know who's help compared to who is customer. Maybe it was a fridayitis visit! The gentleman who helped me was very nice. It would be great if the people who help you on the floor where able to finalise the purchase too.

Poor customer experience. The guy at the front desk blamed my husband for a RAM issue with his phone in December. Still awaiting an outcome. Seems a bit ridiculous in this day and age. Won't be spending any more money at this store again. Disappointing to say the least. Especially for small business owners.

How on earth are people meant to get internet service when you can't get any at all? What's even the use especially when you're trying to look something up, it's definitely leading people on by not letting your customers to look for information about your products.

DO NOT GO HERE unless you want to be treated horribly!! I Needed to pick up an order which had been ready for collection for over 2 hours and I was there 15 minutes before closing time but they had already closed registers and proceeded to lie about having no staff when you could clearly see other customers walking out with purchases! Worst customer service I’ve experienced

Always amazing people here. Bought a fit but 11 months ago . It just stopped working. I did not even expect but they just changed it over for a new one. So happy .

Wouldn't buy anything here again. Even the Brighton store laughed! Think that says a lot....I don't normally write bad reviews but these guys take the cake.

Store not to busy, staff really don't ask much, so depends what kind of buyer you are. I was looking for the high end Jlab, no stock .