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Reviews, get directions and contact details for JB Hi-Fi

JB Hi-Fi
Address: 1140/1239 Nepean Hwy, Cheltenham VIC 3192, Australia
Phone: (03) 9262 5300
State: Victoria
City: Cheltenham
Zip Code: 3192


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
Great shopping experience at this JB branch. Very friendly staff and the store is clean and well stocked. Cannot fault JB's return policies if anything goes wrong.
JB Southland is a treasure trove of fun stuff always worth a look. Lots of sale and clearance items, top brands, latest gear.nStaff can be called to a section via the helpful main counter folk if you can't pin one down. They are knowledgeable people if it's phones, TVs or whatevers.nMusic, movies, TV shows are well covered. Can get super crowded at times.nLike it a lot. Highly recommended.
Paul, in the phone section- was amazing today. Was so helpful, and so professional. He picked up that I had my phone screen protector still on over 4 years! and I did not notice this. He helped me trouble shoot my problem on my device, and broke down very evidence based reasons for how I can narrow down my choises of phone replacements. Thank you so much Paul! Its hard going into a store with a toddler too- you rocked.
We waited for approximately an hour for someone to assist us.nnWhen an issue arose, the manager was not present, and no one bothered to contact him or address the problem.nnNone of the employees were aware of the product's price or the available discounts, and they were very disrespectful.nnThis experience was disappointing. In the future, I will buy the product I want from other stores, even if it costs more, because I will not be returning to this store.
Tried to call to see if there were some computers/tablets on display before coming in to try them. Hung on the phone for 20 mins while they tried to transfer me to someone in store. The computer person was busy, which is fine, but the girl on the phone said that no-one was available to quickly check if the ones I wanted to see were on display. Pretty poor display of customer service, when it would take 2 seconds to see if they were on the store floor... I won't shop here on principle based on my experience today.
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