JB Hi-Fi

Reviews, get directions and contact details for JB Hi-Fi

Address: 1140/1239 Nepean Hwy, Cheltenham VIC 3192, Australia

Phone: (03) 9262 5300

Website

State: Victoria

City: Cheltenham

Zip Code: 3192

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews

Two staff serving the front counter on black Friday... Seriously!nn31 mins in line that's not customer service, surely you can organise staffing for the Biggest shopping experience of the year...nnApparently not

Absolutely terrible service. Went to look at TVs, had to ask for assistance 3 times, however no one came to help after any of the times so left without purchasing and went elsewhere to purchase. Would recommend other stores.

Great shopping experience at this JB branch. Very friendly staff and the store is clean and well stocked. Cannot fault JB's return policies if anything goes wrong.

The team at JB Hi-Fi at Westfield Southland did exceptional work and showed compassion. I want to give a shout-out to Zara and the rest of the team for helping a beautiful female bulldog who was left outside the main entrance by a disgraceful human being. It was 36 degrees outside, and the idiot tied the bulldog's leash to a pole near the entrance and went shopping.nnI notified Zara and the team at JB, and they made every effort - they went above and beyond - to ensure the dog was cared for, including giving her some water on a blistering hot day. They called security, who reviewed the CCTV footage, and eventually, the owner showed up. Zara and the rest of the team showed great compassion and professionalism.nnI shop at this store often, and I can't fault the service, product range, prices, or anything else —they are great. But on a day I didn't buy anything, I was more impressed than I had been during all my past visits.nnWell done, Zara and team - and let's hope the bulldog owner gets in serious legal trouble, as he/she should.

Horrible experience in this store. Only 2 registers during peak Christmas shopping with a line of around 15 people. Why did they make the register area so much smaller? Was going to buy a watch for around $400, took my sale elsewhere as I did not want to wait. Really poor design and management. Would give zero stars if possible. Lift your game JB!!

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Reviews, get directions and contact details for JB Hi-Fi

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