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Apple Southland

  1. Cheltenham
  2. Murrumbeena Electronics Store
  3. Clayton South Electronics Store
  4. Mordialloc Electronics Store
  5. Southland Store

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Apple Southland
"Please refer to the Apple Store website for up-to-date information on service options."
Address: 1239 Nepean Hwy, Cheltenham VIC 3192, Australia
Phone: (03) 8523 1400
State: Victoria
City: Cheltenham
Zip Code: 3192


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
I usually don’t feel compelled to write reviews however I just had a very positive experience at the store that I felt like sharing. I feel that for a lot of people going into Apple Store let alone phone service stores can cause a little bit of anxiety and fear of getting ‘screwed over’. However that was not the case in this Apple Store. All the staff here were incredibly helpful and friendly, and were able to explain everything to me as many times as I needed to understand it. I’d like to give special mention to Sam and Kevin, who had great customer service, and made my Apple Store experience more positive when I was on verge of a breakdown, but despite this all the staff were great and as a customer you would be lucky to be assisted by any of them. My phone was successfully fixed and I would absolutely recommend to my friends to come back to this Apple Store in particular. Keep up the good work
Picked up my online order with no issues. As I was there already I mentioned my MagSafe Battery pack which I had bought 6 months prior was no longer charging my phone. It was very quickly replaced with a new one. All this took around 5min, I was grateful as I had arrived last min before closing time. The team were very helpful, excellent customer service
Very unprofessional person that I interacted with. She didn’t even want to have a look at my phone. I had to drive 3 hours to get there on a Sunday as my phone FaceID was not working because of phone dropped into the water for few seconds and turned OFF because of low battery. But the representative said phone is dead we can't do anything. She gave a card for data recovery people they asked me $650 to recover my data. I went home as it wouldn’t worth to spend that much on the phone as she offered me a repairer for $1000 with no data. After, few hours my phone came ON and I had my data back. I would go to Apple Doncaster then visiting Southland as they are more professional and knowledgeable.
Have just change from Android to IOS on mobile phone. Went to the store to get assistance with transferring photos and getting information. Both Connor and Simone gave excellent customer service and guidance. Professional, thoughtful and knowledgeable.
I had a broken battery, was met with Charlie at the Genius Bar, highest of praises for him as he knew everything super well, he was even helping the guy next to him! Got everything sorted out super quickly and was a really nice guy about it, Charlie deserves a raise!!
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Apple Southland map

Directions to Apple Southland with public transportation

Southland Shopping Centre/Karen St (Cheltenham) 70 meters
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Southland Shopping Centre/Karen St (Cheltenham) 80 meters
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Southland Shopping Centre/Karen St (Cheltenham) 80 meters
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Southland Shopping Centre/Karen St (Cheltenham) 80 meters
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Southland Shopping Centre/Karen St (Cheltenham) 90 meters
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