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JB Hi-Fi

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JB Hi-Fi
Address: Watergardens Town Centre, 144/399 Melton Hwy, Taylors Lakes VIC 3038, Australia
Phone: (03) 8361 4200
State: Victoria
Zip Code: 3038


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
Most of the staff are lovely, always greeting with a smile if you walk past and are great with customer service. However, I was stopped at the front of the door for a bag check when I was leaving, which is fine I don't mind doing that, I also work in retail and understand shoplifting is an issue. I had bought an item from bigw earlier that day that had a electronic sticker on it and the lady working at the front of the store at the entrance brought it up and I told her it was from bigw, which it was, yet she insisted that it was not from bigw because the sticker was only used in jbhifi, which it isn't as I had bought multiple items from multiple stores with the same sticker on them. She looked as if she was smirking and finding enjoyment out of this interaction, which was slightly upsetting. I showed her my bigw receipt which listed the item that was the controversy as being purchased from there, yet she still insisted on the supposed fact that I had shoplifted, she called down another team member to check and he took my item and bigw receipt somewhere to check while I waited at the front. This was quite distressing for me, due to my anxiety I struggle to talk to people I don't know, let alone in situations such as these, being held at the front entrance and treated like I had done something wrong when I hadn't was quite upsetting. He did come back and said that I was fine to go which was a relief. But this really dampened my day, and I wish it was done in a way that wasn't as accusatory. But other than that my shop was great.
Purchased new phone online and picked up within 2 hours. Order was at their fingertips. In and out within 5 minutes. Terrific service. Well done JB!
The best costumer service and I have ever received from a store in my life, will and VI both contributed to me making the decision to purchase all new samsung S25+ for my bussiness as well as giving me the best dealsnnTHANK YOU SO MUCH WILL AND VI
Customer service is excellent. VI is an exceptional staff member. She is very helpful and knowledgeable. Thank you
Fantastic customer service and helpful staff. Everyone was friendly and made sure I had everything I needed. Great experience and will always be coming back!
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JB Hi-Fi map

Directions to JB Hi-Fi with public transportation

Watergardens Station/Watergardens Circuit Rd (Taylors Lakes) 120 meters
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460
462
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Watergardens Station/Watergardens Circuit Rd (Taylors Lakes) 120 meters
419
Watergardens Station/Watergardens Circuit Rd (Taylors Lakes) 130 meters
420
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425
Watergardens Station/Watergardens Circuit Rd (Taylors Lakes) 140 meters
420
941
Watergardens Railway Station (Sydenham) 150 meters
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