HouseSmart Real Estate Pty Ltd

Reviews, get directions and contact details for HouseSmart Real Estate Pty Ltd

About

HouseSmart Real Estate Pty Ltd is a real estate agency based in Beechboro, Western Australia. We specialise in rental properties throughout Beechboro, Caversham, Kiara, Lockridge, Morley and in fact all of the Perth metropolitan area; and sell houses too!

Address: 2/161 Altone Rd, Beechboro WA 6063, Australia

Phone: (08) 9378 2555

Website

ua.moc.tramsesuoh@seiriuqne

State: Western Australia

City: Beechboro

Zip Code: 6063

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

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Reviews

We recently bought our sweet house with their help. The support and service we got from them, especially Mr. ADAM BETTISON, was incredible. We believe he is one of the best Real Estate agents who is very humble, kind and helpful. Throughout the process in every steps he helped us without any hesitation and finally we got our dream home. We really appreciate him and his team support. 

We would like to highly recommend his agency to everyone who would like to find a good house in his coverage. Thank you so much Adam and HouseSmart Real Estate Pty Ltd.

 7 years ago (23-03-2018)

I'm honestly surprised by the amount of 5 star reviews you have. My sister rents through your agency and certainly has not had a 5 star experience. There are plenty of issues with the property that were there when she moved in that still haven't been fixed, she has a roach infestation that you have not dealt with effectively. There is a safety hazard in the drive way and all of her attempts to contact have been ignored. Your staff refuse to communicate with her and are now expecting money from her or else you'll evict her. How is it that you have not done your job as a real estate agency and yet expect her to deliver when she cannot. This is absolutely unfair, you are unprofessional and causing her undue emotional distress. You have not taken responsibility or held the owner of the property responsible for anything. As far as I'm concerned you have failed as a real estate agency. From what I've read in the reviews so far, the top reviews are from buyers or sellers. Seems like those who rent off of you are subject to your poor customer service and gross negligence.

 7 years ago (21-02-2018)

If I could give you a 0 I would!! They took us to court and claimed for all this stuff that was already wrong with the house before we moved in and for curtain and then took them down painted the outside the walls were already badly chipped and the house was already badly maintained as when i walked through it the lady had she was there for 11 years and her kids had already marked chipped pulled down the walls. They took our bond and we also paid what was owing. Months later we got a phone call there insurance company stating we still owed what was owing as they took the bond so the insurance paid them out again. So went to the courts paid for the papers that said what we had to pay sent that through with our bank statements saying we had already pay them. Isn't that some kind of fraud or double dipping??? Also Every time I have tried to ring this real estate they are busy or they will ring you back havnt heard back!! Be careful don't get ripped off like we did!!

Judge gave that bond over to Nicole from house smart when we were at court and we paid what was owing also have bank statements and the court papers If you would like a copy as your insurances company got one when they rang us as house smart put a claim in for $1,520. There was only $365.78 owing as house smart had taken the bond. Also have witnesses that lived across the road from that place and when the real estate got someone to paint the outside of the house they wanted us to pay that also. Never will we be renting through this real estate again!

 7 years ago (01-03-2018)

We booked a viewing for a rental property and they forget and left us waiting.
Turned up and didn't even greet us, mumbled a half ass apology to us and opened the house and didn't speak to us.
The house is nothing like the photos.
It was ABSOLUTELY filthy and stunk of old ciggarettes and god knows what else.
Carpets were absolutely filthy and stunk.
How on earth can you waste other peoples time showing properties like this?
We both had finished work and wasted our only spare time viewing this filthy house
Can only imagine what trouble we'd have being tenants in the future 
Avoid at all costs!

My partner registered for us to view a property on Parin road.
We will definitely not be viewing any other properties and wasting our time!

      
      
      
 7 years ago (29-03-2018)

Adam at HouseSmart runs a VERY professional business without the false hype of the "big guys". He told us the facts and did not then add any hidden prices for extras that were not wanted. Nothing but PURE professionalism. Ended up selling our house with them on the irst house open (that was packed with buyers) and got written 4 offers presented that night. Adam from HouseSmart ended up selling our house from that home open for MORE than we asked for (which was MUCH more than any other agent said it was work). 11/10 Well done and would HIGHLY recommend them to everyone else.

 7 years ago (18-01-2018)

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Reviews, get directions and contact details for HouseSmart Real Estate Pty Ltd

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