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Hireace Onehunga

  1. Auckland
  2. Waitakere Car Rental
  3. Panmure Car Rental
  4. Auckland Truck Rental

Reviews, get directions and contact details for Hireace Onehunga

Hireace Onehunga
"Hireace is a well established, privately owned and operated nationwide business.Specialising in trailer and vehicle hire and leasing packages to suit your needs from long or short term, one day to one year.We also offer one way hires between our nationwide rental locations. With a well maintained fleet of vehicles and trailers, we use only New Zealand designed and built Briford trailers that have been proven in the rental industry. From moving vans and trucks to minivans and minibus hire - we do it all, and at a competitive price!"
Address: 302 Onehunga Mall, Onehunga, Auckland 1061, New Zealand
Phone: 09-636 5224
State: Auckland
City: Auckland
Zip Code: 1061


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 8:30 AM – 6:00 PM

Update Info

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Reviews
Prices are decent also there's a $250 bond the website didn't bother to inform me of, luckily they had my card details on file since I didn't bother to bring any extra money with me costing me 1000 and some change. After signing on the dotted line they drive out the oldest bloody truck in the lot, tires looking like they had seen better days, the folding doors left side roller jammed, reverse camera screen belongs in the year 1999 anyway it made the first leg of the trip and fingers crossed it makes it back. ***EDIT* Returned from the second leg slowly but without problems, Thanks Sharnie Ah Kam for allowing me extra time to top the diesel up and for the 15% discount. Really helped change my original rating from a 3 star to a 4. Cheers.
BEWARE – YOU ARE NOT FULLY COVERED BY INSURANCE. I HAD TO COUGH UP OVER 1400 NZD. Firstly, this review would not be written if I hadn’t had a minor prang in an Atlas rental truck. This is not in dispute and I was at fault. I managed to punch a single hole in a side panel and scratch the signage photos attached. Bear in mind, this is on a truck registered in 2004, covered in scratches and with a front bumper hanging off when I turned up to collect it. You can sign up for the 40 dollar ‘platinum’ insurance but this doesn’t cover you for the following from their own paperwork: ‘Vehicle rollover, water damage due to a submersion, overhead/roof anything above windscreen/windows line and underbody damage is not covered by any insurance’. This means if any of these things happen you will have to meet the cost of repairs yourself. I questioned what was covered with an office administrator who deals with insurance after the incident and in her own words she advised me that: ‘We have contracted out of cover for overhead and underbody damage, water damage due to submersion and vehicle roll over’ and ‘We do not have cover for damage above the height of the windscreen’. This means you are driving around in a vehicle that is not fully covered by insurance. When I asked the manager of the branch to give me a timeframe for the repair, they couldn’t even guess at one. They promised to call me back that day and didn’t. They even told me a story about someone else who clipped the corner of a truck and had to pay 3000NZD as if that was somehow going to help. When they emailed later, they addressed me by my surname, not even bothering to check the details they had. As if this wasn’t bad enough, their sign wasn’t really damaged beyond repair and was already covered in scratches - you can see this for yourself from the photos. They just chose to insist on a new one, which they handle in-house apparently, so that there can be no formal invoice for the actual item. Instead I was offered a photograph with figures written on it and a cut-and-paste description and total. When it came to the damaged side-panel, Challenge Panelbeaters in Onehunga charged 747 NZD to stick a plate over the hole. I have included photos of what 1414.50 NZD that includes a further 600+ NZD for a new sign worth of repairs looks like. Customer service at the branch is non-existent. The work undertaken was a clear and obvious example of gouging. The whole experience is one you should avoid by never renting from these guys.
It was easy to book the car trailer. I did a phone booking as it was car trailer, however, I have booked other trailers using their website with ease. The staff was friendly at Onehunga and helped me connect the car trailer to the car. I returned the trailer a little later than expected but was not charged which was great. The staff member also helped me back up the trailer and unhook it from the car. Overall smooth experience, competitive pricing, good number of options and supportive staff. I would recommend them.
Highly Recommend! I originally booked at the airport branch but as they didn’t have the truck I wanted so I had to pick up from Onehunga and I was not disappointed. Process was breeze and the truck I used had no issues. Appreciate the customer service as well at the front of house. Good job Hireace Onehunga
I've been going to Hireace for all my moving needs and they have exceptional service, from the quality of trucks, vans and trailers to the customer service here at Onehunga Hireace. I felt so welcomed. 10/10 from me! Thank you. Edward Lee Elliott.
Really fast and efficient service. Reasonably priced vehicle that was cleanly presented and in fantastic condition. The radio was a bit disappointing, would be nice to have a head deck with Bluetooth and band expander, but otherwise a fantastic experience. Definitely recommend, and will be using again!
We recently hired 4 minivans and a 19 seater coach through Hireace Onehunga for travel out of Auckland. We can't speak highly enough of the service we received and totally recommend the team at Hireace Onehunga. We definitely will be repeat customers moving forward.
The Branch Manager went the xtra mile to ensure that we had a vehicle suited to what we needed. She also kept us informed and up to date with a possible hold up, all worked out very well. Thank you. I would recommend this branch and her to all
Customer service was quick and easy. The best part about the whole thing was they knew what I wanted and gave me relevant options to what they can provide which suited my needs to a tee!! Awesome work onehunga branch
Hired a lawnmower for the morning; the machine was clean and performed extremely well. Staff were excellent: friendly, good-humoured and helpful. definitely using them again
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