Health Deal

Emma was a delight to deal with. We spoke over the period of a week as I explained I wanted to explore funds myself first. She listened to my needs and fpind the appropriate policy for me. I had actually done some research myself of policies from other funds. I now have what suits my husband and I and am saving a significant amount which as a pensioner is important. She was never "pushy". She made the transition very easy. Thank you.

If you are looking for a new health insurance provider Do Not use this company as they will do whatever it takes to make the sale but not deliver. They even acknowledged that the hour plus phone call to change providers was a little remiss in a full explanation as to waiting times, basically no waiting times. Spoke with Anne then Gavin to explain the situation and advised my disappointment in their lack of taking any responsibility for miss information. Gavin said he understood my frustrations and would raise my concerns and out of pocket with their general manager Chris Quinn. I was expecting that Mr Quinn would understand that Health Deal had erred and would ensure a positive customer experience. However, it is clear that customer satisfaction is not part of his job description or objectives and offered nothing, leaving Gavin to explain same. Do not use this company if you are looking for a good customer experience.

Hi, interestingly enough I wasn’t going to sign up for a new policy yet, however Helen’s friendly and helpful approach got the sale. She did an awesome job. Cheers Tony

Yvonne was polite and patient, and made a genuine effort to find out what my husband and I individually required from our health insurance fund, so she could find the the best match possible. Thank you. I felt she cared.

Since I have only signed up a couple of days ago, I cannot really assess the "Deal" - but hope that it will work out . Emma, the contact person was very polite and convincing.

Tiana was very knowledgeable and helpful. She was very patient as I asked lots of questions. She has made the surching for a new health fund and the process of switching very reassuring. Thank you

Tiana could not have been more efficient!! She was helpful in every way and a pleasure to deal with. She even called me back later that evening to reassure me that that the final details had been approved and gone through.

Hi Jessica are amazing person have great communication skill I have never spoke with any one like her on the phone she explains and repeat explain when I ask her questions I didn’t understand she very kind honestly the company very lucky to have her in your team big thank you Jessica for making the health insurance for me very easy I wish you all the very best hend karime

David Bo was so helpful when explaining all options for myself and my husband. Answering all questions and spending the time to answer any queries we had.

David Singh really took my personal health needs into consideration when he sought a suitable health fund for me. I really appreciate his efforts.