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Reviews, get directions and contact details for Harvey Norman

Harvey Norman
Address: 10 Croftfield Lane, Wairau Valley, Auckland 0627, New Zealand
Phone: 09-440 6300
State: Auckland
City: Auckland
Zip Code: 0627


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 9:00 AM – 5:30 PM


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Reviews
The customer service is fantastic. So switched on and helpful. Prompt and they follow through well as I needed a repair made under guarantee. Also they are happy to replace something under guarantee if its not repairable. Later on ... Unfortunately we found they didn't replace something that we were mislead into believing was available to buy after the purchase of the robot vacuum cleaner. Virtual walls for a robot vacuum cleaner that we were assured existed. Couldn't get a refund or a replacement vacuum cleaner with virtual walls. So to cut a long story short we were lied to initially by the sales people and fobbed off when seeking a replacement robot or refund.
8 years ago (10-01-2018)
Great service! Managed to arrange a hire purchase and picked up the purchase from the store in less than 30mins. The store men was very helpful and made a follow up call 3 days afterward. Top service, expertise and knowledge. Friendly staff and good at understanding what you want/need
7 years ago (08-02-2018)
There is a sale on at the moment and so I took the opportunity to buy some electronic equipment on special. I got the equipment for a good price but when I got it home I found that it didn't work. Tomorrow I will get to see how good their customer service is and how good their technical support is.
7 years ago (05-02-2018)
Had a warranty claim in a chrome book - Harvey Norman Wairua Park staff were helpful polite and efficient. No fuss Thank you!
7 years ago (06-03-2018)
standard Harvey Norman store currently under going renovation but all items easy to find and staff are willing and capable of assisting in all of your needs was very impressed with the knowledge of the staff members on a broad range of items we enquired about from large smart tvs to fridges and vacuum cleaners all in all good experience would recommend to anyone
7 years ago (11-03-2018)
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