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Reviews, get directions and contact details for Hardy's Mitre 10 Mega

Address: 58 Bald Hill Rd, Pakenham VIC 3810, Australia
Phone: (03) 5941 1477
State: Victoria
City: Pakenham
Zip Code: 3810



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Reviews
Not enough staff to serve the customers. Poor staff look worn out
13 years ago (23-09-2012)
The Hardy's have done a Mighty 10/10 job on this store. The customer service is brilliant they have a drive thru timber department which has a smiling team five or six standing there waiting to serve, as soon as I'm out of the car there is some there to help me. The power tools and hardware aisles are full of staff, never too busy to give me a hand. Always full of stock never been in there and they've been out of anything. But the best part is that they know what they are talking about, and are by far the cheapest in town the store always clean and tidy which is a change from other hardware stores of its size, paying for what I pick up is easy too, there is never a line at the Trade/Plumbing counters. I don't understand WHY you'd shop anywhere else?
16 years ago (04-11-2009)
Always met with a smile, staff never look like it's a chore to being serving you, this is one of the best Mitre 10s in Australia I've been into, the store is clean, bright, and never too packed. I shop more frequently than anywhere else I've found through my own homework that 8/10 Mitre 10 will be cheaper than Bunnings on everything and the customer service is BRILLIANT, one day I had to pick up three bags of cement as my son had run out on a job he was doing for me, I had been having trouble with my back and told the young men who was serving me, he told me not to worry and loaded it all into the back of my car. Have NEVER been offered this at Bunnings. I find that shopping at Mitre 10 I come out alot faster than I do for the same items at anywhere else. Great shopping experience!
16 years ago (09-11-2009)
I was building a deck I had the measurements of what I wanted the deck to be but I wasn't 100% sure how to go about it, I walked around the store looking for the timber but couldn't find it, I must have looked very lost as a lady came over and asked if I needed a hand, turns out I was at the wrong end of the store so she told where all the timber was so I walked out and was met with three or four young blokes basically running over to me to serve me (made me feel special HA), I told him what I wanted to do, the kid was probably only about 17 or 18 but he had a lot of knowledge he asked what i wanted to use on the deck treated pine or merbau, how high I wanted the even what size of boards, I said I wasn't 100% sure how much I needed so we went to his office as he called and we spent a good 2 or 3 minutes working out what would do the best, while being cheap (I didn't want to spend alot of money), he then helped with with all my nails and bolts and help put all the timber on my trailer. I was back again on the weekend this time was still met with the same enthusiasm this time I wanted to make a bench (cheapy again) so once again we worked out how much I needed, turned out I needed a sheet cut in half, the local Bunnings charge $1.50 per sheet cut, the bloke said "Nope, we don't charge for cutting", so once again I got help being taken into the shop and helped with what nails I needed and screws which would best suit the bench, at this point it had started raining so he told me "not to worry we'll wrap the sheet in plastic" then again help me into the trailer. Great experience would recommend to anyone great service, great service, worked with me to get the cheapest price
16 years ago (10-11-2009)
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