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Reviews, get directions and contact details for G1 Holidays

G1 Holidays
Address: The Peninsular Building, 9/13 Mooloolaba Esplanade, Mooloolaba QLD 4557, Australia
Phone: (07) 5478 0000
State: Queensland
City: Mooloolaba
Zip Code: 4557


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:30 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: 8:30 AM – 2:30 PM


related searches: g1 holidays sirocco, g1 holidays zanzibar, g1 holiday rentals mooloolaba
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Reviews
Not very helpful or considerate at all!! Beware that if you cancel your booking they have no hesitation in taking money from you. Had to cancel my booking only 2 weeks out from booking it and they were very happy to keep 30% of my booking!! No consideration in refunding the money - even though the place would get re booked! 22.01.18 - So the rental that I had to cancel got re booked!! AND G1 is still not willing to give me my cancellation fee back! Not only do they get payment for the rental BUT they also make an extra $445 on top!! No consideration towards other people at all.
7 years ago (22-01-2018)
DO NOT TRUST THIS COMPANY WITH YOUR HOLIDAY BOOKING!! As you'll read from other comments from other victims, they have in their fine print that if an apartment is sold the booking is cancelled. I booked our Christmas unit back in May 2017 assuming it was secure. In late Sept we were advised it was cancelled due to the property sale, unfortunately by that stage little else was now available so we took another unit offered from this company. They have now tried to SCAM us for extra cleaning charges as the mirrored cupboard had fingerprints on it! I do not understand how a mirrored cupboard is not part of a standard clean nor how you can avoid fingerprints. Secondly they advise we should have vacuumed the floor before leaving; again please explain to me how this is not part of a standard hotel clean that a guest should vacuum before leaving ?? If you look under the beds and the couches you can see these are never vacuumed by the cleaners. We rushed to leave as the cleaner turned up early before check out time!! I'm just sorry we put up with MANY DEFECTS in Sirocco 906 during our stay - 1) many lamps weren't working 2)main toilet had a leak 3) the electrical switchboard in the kids room had constant buzzing 4) timber louvres in hallway/kids room broken 5) wardrobe storage space taken up with dodgy old tv that didn't work. If you have booked through these people TAKE PHOTOS OF CONDITIONS ON ARRIVAL.... and TAKE PHOTOS OF YOUR APARTMENT WHEN YOU LEAVE so they can't scam you for extra cleaning costs!!
7 years ago (03-01-2018)
My family will be traveling to Australia from Canada and we rented a holiday house with G1 rentals and paid for the rental in full many months ago. Just this week, we were informed that the house is no longer available. With such short notice, it is almost impossible for us to find a replacement holiday house. G1 rentals have made no effort to help us find a replacement home, leaving us scrambling and running the risk of losing the money we paid for flights and car rentals. Knowing that they can do this to any of their customers with no notice and no accountability is awful. Clearly, no skin off their back. You should be ashamed of yourself G1. Where is your moral compass?
7 years ago (10-11-2017)
Lovely unit in quiet block at units. Owners have done a great job with the renovations (easy to clean).
7 years ago (08-12-2017)
Will absolutely book with G1 again - the deal was competitive, staffs were very helpful and the property was exactly what we needed.
7 years ago (18-12-2017)
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