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Reviews, get directions and contact details for Freedom Newmarket

Freedom Newmarket
"At Freedom, we’re turning up the dial on effortless style with the highly anticipated arrival of inspiring trends to reinvent every living space, both indoors and out! Whether you’re tempted by mid-century, coastal or contemporary classic - or you’re crushing on luxe velvet and eye-catching metallics… our sublime new-season looks will make styling your home a breeze. Discover our furniture and homewares range in one of our 14 store nationwide or shop online. Beautiful homes made easy.'"
Address: 77 Broadway, Newmarket, Auckland 1023, New Zealand
Phone: 09-976 7900
State: Auckland
City: Auckland
Zip Code: 1023


Opening Hours

Monday: 9:30 AM – 5:30 PM
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 9:30 AM – 5:30 PM
Thursday: 9:30 AM – 5:30 PM
Friday: 9:30 AM – 5:30 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
Half a year delay with 3 emails sent to notify the delays. trying to understand why locally manufactured furniture has to take so long to deliver. store staff said will ask store manager to call back but got no responses and then I called again the same person answered saying store manager was busy. Wow what a perfect excuse to ignore a customer’s reasonable request! Funny enough: their voice message over the phone says they are aware of the delay, calling for people to be nice, in reality if people have to be not nice I’m sure it’s never because of delay but their poor attitude and service. So Not recommend More to come: Managers come and go with Poor communication with customers and no response at all after they said they will come back to me. Then I called again, the staff said I’m asking too many questions. Hilarious and shame on them! Not recommend at all will spread the word for sure so you guys can stay away from this terrible retailer or and its a terrible staff. They might have some good staff but awful in general I’d say. A thank you to the Store Manager Summer Han who unfortunately has left.
Bought the SALSIE Fabric Modular Sofa: Cushions sagged within less than 2 months and we're on the lighter side. The plush feather-filled cushion feels like it needs MORE feathers. Delivery was promised within 5 months because of the pandemic, it came within 6 months after we gave them a call. Adding a review here as my original review went missing on their site.
Just wanted to extend my many thanks to Vicki at freedom furniture New Market. She is the most kind, helpful and more importantly patient sales assistant I have ever come across. I am more than satisfied with the service I received from Vicki today. Thank you!
The people working at the store didnt seem interested in selling us anything. We somehow selected one lounge suite and we asked the payment to be split between cash and credit and they refused us saying that it has to be one transaction, wasted our time. Anyhow we went to another store today, got a better couch of choice and they happily split the payment.
Freedom has a Honorable customer service with a lot of wrong promises . They are mislead the customers and humiliate the customers specially Ms Ivan. Never trust them. I just called to follow up my mattress delivery which was very expensive but they think they are your boss !!!! Disaster people.They don't care about you when they sell their products.
This a a good sized store and all the furniture is nicely styled so this is a great place to go when you are looking for ideas. I wouldn’t recommend buying their leather sofa’s because they don’t use the best quality leather which means that they bubble and peel after a few years and they aren’t that cheap.
The item outdoor dining chair I ordered was missing when I went for collection after 2 weeks when it said was available for pickup. The same item actually 4 of those were picked up by a customer just in from of me. When asked, the NM store manager told me in a harsh tone that she can either cancel my order and refund or I must wait till September to get another piece. At last, I had to buy the display model from the store for which they gave 20% discount since I needed the chair urgently. This is not at all recommended from a store like freedom. Not at all recommended.
Popped in here the other day as I was on the hunt for some cushions! Wow what a great range, really gorgeous furniture store. All 4 cushions were also on a sale and such great quality.
shame I didn't took photos but I really loved this shop giving me a crate n barrel ish style not a lot of selection but just what you need love all the unique designs and classy minimalist colors service was also good
The lady wearing glasses at the cashier was not helpful, we're after some curtains and all she said was there's no stock I'm sorry It's amazing how someone like that could have a job these days. Go to the Sylvia park store if you're looking for curtains, 2 lovely ladies gave us lots of help and 1 of them is very knowledgeable with curtains and she also knows what sort of new stocks are coming in.
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Directions to Freedom Newmarket with public transportation


Broadway/Olympic Pool 10 meters
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Broadway 120 meters
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Khyber Pass Road 140 meters
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Melrose Street 330 meters
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Khyber Pass Rd/Melrose St 330 meters

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