Enterprise Rent a Car

Reviews, get directions and contact details for Enterprise Rent a Car

Address: 53 Charlotte St, (Festival Car Park), Brisbane City QLD 4000, Australia

Phone: (07) 3210 6516

Website

State: Queensland

City: Brisbane City

Zip Code: 4000

Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: 7:30 AM – 12:30 PM
Sunday: Closed

Update Info

related searches: enterprise car rental australia, aus car rental, enterprise car rental melbourne airport, enterprise car rental darwin, enterprise car rental bond, budget car rental, enterprise car rental adelaide airport, rental car hire

Similar places near

Hertz Car Rental Brisbane 8 miles I regularly hire vehicles from two hire places around the corner but I have never fel...

GoGet CarShare Pod 20 miles

Budget Car and Truck Rental Brisbane City 119 miles I should have read the reviews from here, I also got scammed by their fuel rip off, n...

Avis 123 miles Go elsewhere. Terrible service. We returned the car and there was no staff around. Th...

GoGet CarShare Pod 290 miles

Europcar BRISBANE SOFITEL 416 miles

GoGet CarShare Pod 548 miles

GoGet CarShare Pod 1 km Booked a vehicle this morning as we are only in Brisbane for 2 days. Paid our members...

GoGet CarShare Pod 1 km

Thrifty Car & Truck Rental Brisbane City 1 km Thrifty car rental hands down is the best rental car company in Australia. Brand new...

East Coast Car Rentals - Brisbane City 1 km A good price for a good vehicle. We were pleasantly surprised that it was relatively...

GoGet CarShare Pod 2 km

Avis 2 km Terrible service!! I reserved a car for the 18th February 2018 (last Sunday) for 8.30...

Europcar BRISBANE QUEEN 2 km The car and service was fine, though I booked a small car, as that’s my preference. T...

VroomVroomVroom 2 km Great service! Very easy and convenient

Gateway Auto Rentals 4 km We have rented a few cars now, Debbie is so friendly and helpful. You can not go wron...

Abel Rent A Car and Truck Hire 4 km Abel was great to help make moving house easy for us! The whole process was simple fr...

Budget Car and Truck Rental Hamilton 6 km Actually one of the worst Rental trucks.. DO NOT GO HERE. We've used rental trucks o...

Reviews

G'day all,  
Sorry for the long-winded full story, but I was in quite a predicament last Thursday afternoon with my car breaking down around 3:00PM just before the Australia Day long weekend.
After getting my car towed to the mechanic's garage, I then tried to arrange for a hire car.  At first I tried to ring the Red Spot's (Enterprise Rent a Car) Brisbane city office with no answer. I had a previous very good experience with them. So I, albeit reluctantly, rang the local Hertz which diverted to their booking office queue in Melbourne who advised that their local office closes in ten minutes, 5:00PM and that they were closed on Friday (holiday). I tried to see what options might be available for me, maybe at the airport to which, in mid word, the line dropped out (i.e. hey hung up on me). They had my mobile number already so I thought maybe they might ring me back - Wrong!! Not happy at all with Hertz Melbourne, I rang Red Spot's airport office who advised me that the lady in city office couldn't be very far away from their city office and to please try ringing them again and if any problems to ring the airport office back. I rang Brisbane city office when I was very promptly answered and I spoke with a nice young lady, Tamara, who apologised for missing my earlier call as she had stepped out of the office only for a few moments to move a car. 
In speaking with Tamara, I arranged for my hire car but as I probably couldn't get to her office until after their closing time 6:00PM. She advised that would not be a problem at all and she agreed to wait as long as necessary for my arrival which luckily occurred around 6:10PM 
 
In providing the most professional and efficient customer service that I have not seen for a long time, I would like to give Red Spot/Enterprise Rent a Car the highest accolades possible with my greatest appreciation to Tamara which I certainly hope her employers recognise accordingly.
Five stars are very well deserved.

 8 years ago (31-01-2018)

We walked into the airport during the employee shift change so we had to wait about an hour to pick up the car, but the drop off was easy and quick.

 9 years ago (05-01-2018)

Comment on this business

Map, Satellite View
Street View

to add Enterprise Rent a Car map to your website;

<iframe width="450" height="300" src="https://mappaus.com/v.php?seo=enterprise-rent-a-car&id=25118&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://mappaus.com/enterprise-rent-a-car-i25118.html" target="_blank" title="Enterprise Rent a Car">Enterprise Rent a Car</a></p>

Reviews, get directions and contact details for Enterprise Rent a Car

Opening Hours

We use cookies