EIS Property Hobart

Reviews, get directions and contact details for EIS Property Hobart

Address: 229 Elizabeth St, Hobart TAS 7000, Australia

Phone: (03) 6232 4999

Website

State: Tasmania

City: Hobart

Zip Code: 7000

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Yes,  it can't get any worse than EIS property "management".  As a property owner who entrusted my property with them, I am disgusted in their lack of standards. It cost me thousands to repair the damage done to my unit, and they denied all responsibility. The inspections that 'were' actually done, were substandard and reckless. Filthy, is one word to describe how my property looked after their 'care'…. An 'absolute' waste of money paying EIS to do a job that was very obviously not done. Save yourself a lot of heartache and money, and don't use EIS. 
EIS, may I suggest that Instead of threatening your past clients with your
lawyer, take the constructive criticism, and make some much needed improvements to your standards and your staff, as that is where your problems stem from.

 7 years ago (18-02-2018)

If you scroll through the reviews EIS currently have you will see they already don't have a good reputation as the majority of the reviews are negative. I have also had bad experiences with the company. They are unorganised, they lie, don't follow things up, stuff up simple requests and most of all every staff member I have spoken to is rude. I don't know if they are just unhappy to work there but they are so sour. I have experience in the property management industry and would never treat people the way they do. Basically, there services are a waste of money to owners and they don't get anything done. Owners aren't aware of what they are telling tenants and how their tenants are treated. Don't rent or let your property through this company.

 8 years ago (21-11-2017)

I've sold 2 properties with EIS now and both times their strategy has extracted the best possible price from the prevailing market. The first time I sold the market was dead and Dave got me 15k more than I was expecting. The second time we sold was just a few weeks ago and we got 35k over the top of our band! Dave is extremely good at understanding his constraints and developing the best possible strategy for a property. David Gunning is  an extremely good agent.

 8 years ago (09-05-2017)

We rented an apartment managed by EIS up until recently for 2 years. Upon leasing the apartment the place was left filthy with dirty cupboards, floors and windows. The previous tenants rubbish and items (used razor blade, plastic bags and catalogues circa 2011) were left in the apartment. Very soon after moving in we found that the toilet was broken and unusable which was extremely frustrating. We completed our condition report noting the filthy condition of the place as well as the rubbish left for us. Absolutely nothing was done after handing the report back to EIS so we were left to spend a few hours cleaning up the place after tirelessly moving our furniture and possessions in. During our 2 year lease the property manager on 2 occasions failed to notify us of inspections and entered our apartment without us knowing, which is completely unacceptable and wrong. We were just told us “Oh I drafted up the letter but must have forgot to send it, woops”. No negative feedback was ever provided from the inspections completed, with the manager often commenting how well the property was looked after. Soon before our lease finished we spent 2 full days cleaning the apartment until it was left in immaculate condition, with the carpets professionally steam cleaned. After the property manager inspected the apartment it was noted that there was some dust/dirt on the front step and shared access stairwells (of course there is because others use them and there are winds which carry dirt and dust), some dust on a bathroom heat light and remanent grease spot on the bare concrete porch. It was also questioned why there were still slight furniture marks in the carpet after steam cleaning which we had to explain that furniture is heavy and if it sits for 2 years will leave an indentation?  We were demanded to return to the property after our lease had expired to clean this before we could hand back our keys. We argued that the apartment is absolutely immaculate and this was ridiculous, and to look at the condition report when we moved in. Which we were answered with “I’ve read the condition report and understand that the apartment was filthy but I wasn’t managing it then so it’s not our fault”. Well I’m sorry but you work and represent EIS so it is completely your fault. I question why was the unit left in such condition when we moved in, if they withheld the bond from the previous tenant to clean, it was most certainly not used to pay cleaning services. If the bond however was returned in full to the previous tenant despite the unit being left a mess why would we now be requested to return to dust one light and the sweep a front porch!
 
I am so glad we have now purchased a property and will never have to deal with EIS or property managers again. The standards they set themselves to provide tenants are non-existent when compared with what they expect from renters. I will not be recommending EIS or the property manager to anyone I know, do not knock on my door or post letters enquiring if I’d like to have my home evaluated or am interested in selling, I wouldn’t even trust you to sell my old used toaster.
 
Kindest, best regards and wishes (not really),
 
Very annoyed ex-tenant.

 8 years ago (06-09-2017)

I have two properties managed by EIS and could not be happier by how my properties are maintained and looked after by the team.  I am always informed if things need doing and are promptly attended to by the team, making sure my tenants are kept happy.. Thanks guys!!

 8 years ago (04-04-2017)

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EIS Property Hobart

Reviews, get directions and contact details for EIS Property Hobart

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