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Reviews, get directions and contact details for EB Games Mt Isa

Address: Shop 12/Kmart Plaza Simpson St, Mount Isa City QLD 4825, Australia
Phone: (07) 4749 3971
State: Queensland
City: Mount Isa City
Zip Code: 4825


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 3:30 PM
Sunday: Closed


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Reviews
Service staff are actually gamers who know what they're talking about. Friendly, pleasant and helpful. Huge range, excellent rewards program. The male manager tried to push products onto me heavy handed upselling and became 'frosty' when I politely declined. I will edit my review if his sales tactics improve.
This store has had sub par customer service for a while now, but today takes the cake. They have sold a M rated Fortnite game bundle to my ten year old, which we do not have the requirements to play. I would like to know why they think it is ok to sell M rated content to a child. He has wasted his birthday money and is devastated. In the past we have been asked to leave the store because my children were picking up merchandise to look at it which I had intended to buy for them, I have heard staff openly discuss customers in a negative way after they leave the store in front of, and with other customers.
Absolutely ridiculous, bought 4 games 2 didnt have discs in them , didnt realise they hadn't put them in untill I got home 3hrs away. Called and they are adamant they put the discs in and basically told us tough and they arent prepared to help at all. apparently all their discs and cases are all accounted for , so I'm assuming they have a light fingered staff member for this to happen. Seriously disgusted in the service and their organisation. Reading the past reviews and this isnt the first time. Customer service are onto it now hopefully we have some luck their but extreme annoyed is an understatement. ZERO STARS !!!!
Can seem a bit dodgy at times. I have had experiences with games being out on display but when going to pay for them they can't find the discs or they say it's not available. Big let down when it's for a huge sale. But most the time it's a friendly place
dont trust these guys, went into the mount isa store and bought zelda for 3ds and paid full price only to find out it has someone elses save games on there but still charged me as new. also bought a used new 3ds only to find out it was a standard 3ds. seriously eb used to be better then this.
Small shop has the basics, if they don't they can help you out in getting it in if you're serious. Good customer service! Help you find what you're looking for
If I could give them zero I would I brought 4 games and two of the games had no this is inside when called up to try to rectify the situation they flat out refused and say pretty much said we were Liars
My partner and i were in on wednesday, and seeved by, sarah? She was so lovely and helpful! Thank you
They wouldn't price match hervey normans and staff where super rude about it.
a small store but nice and homely good amount of stock and the staff are very knowledgeable.
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