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DFAT Western Australia State Office

  1. Perth
  2. Western Australia Embassy

Reviews, get directions and contact details for DFAT Western Australia State Office

DFAT Western Australia State Office
"Passports, document legalisations apostille and authentications and Certificates of No Impediment to Marriage for Western Australia are provided through the Perth Passport Office at Level 1, 140 William Street, Perth."
Address: 1, 140 William St, Perth WA 6000, Australia
Phone: (08) 9231 4499
State: Western Australia
City: Perth
Zip Code: 6000


Opening Hours

Monday: 8:30 AM – 4:00 PM
Tuesday: 8:30 AM – 4:00 PM
Wednesday: 8:30 AM – 4:00 PM
Thursday: 8:30 AM – 4:00 PM
Friday: 8:30 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Inefficient booking system and some rude staff. I arrived 5 min late due to not finding parking in the city. Booking system rejected my ticket. Staff sitting their doing nothing no customers after me in the line she booked me for another day although its only a 5min document authentication process and I had all papers ready with me. All this is done with a rude attitude she didn't even look into the face. Not nice at all a customer service training refresher should be considered. (Some other staff members were awesome though).
7 years ago (02-02-2018)
Fantastic staff - helped me so much in a really difficult situation which I am sure they have faced so many times before. Did not make me feel like a number but did their best to help and did help.
8 years ago (17-01-2018)
After being denied boarding with 5 months left on my passport (oops...), the DFAT staff were extremely helpful in getting my new passport printed quickly. Unfortunately I observed that these guys seem to have to deal with abuse from customers on a regular basis.
8 years ago (26-01-2018)
ABSOLUTE INCOMPETENCE on the part of people manning the inquiry desk at the Perth (WA) office. I visited the inquiry booth in person last week and inquired if notary public services were being offered at DFAT. The lady behind the counter said "Yes we do" and booked me in for an appointment for today. Today, I got there on time, just to find out from the booth that handles document authorisations that they do not offer this service. I mentioned that "The inquiry booth mentioned that you do offer it". The person behind the counter says "Oh, may be they weren't aware". WHY WOULD YOU HAVE PEOPLE WHO DO NOT KNOW WHAT YOUR ORGANISATION OFFER AT THE INQUIRY DESK??? These people have no regard for people's valuable time!
8 years ago (25-10-2017)
Very fast service. Was not even priority. Thank you
8 years ago (15-01-2018)
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