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Department of Transport

  1. Joondalup
  2. Mullaloo Local Government Office

Reviews, get directions and contact details for Department of Transport

Department of Transport
"You can manage your DoT transactions anywhere, anytime by registering with DoTDirect.There are no public toilets at this centre.Council managed paid parking is available.Customers bringing proof of identity documents or undertaking a PDA should refer to our website prior to visiting the centre.Live average wait times for this centre are available by clicking the website button at the top of this page."
Address: 65 Boas Ave, Joondalup WA 6027, Australia
Phone: 13 11 56
State: Western Australia
City: Joondalup
Zip Code: 6027


Opening Hours

Monday: 8:15 AM – 4:30 PM
Tuesday: 8:15 AM – 4:30 PM
Wednesday: 8:15 AM – 4:30 PM
Thursday: 8:15 AM – 4:30 PM
Friday: 8:15 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
My partner and I visited DOT today in order to reinstate my license this morning. I previously visited and was asked to complete a medical, which I completed today. Upon arriving, I was assigned to a desk where I spoke to a woman who simply told me I would have to wait a further 2 weeks until my license would be approved, and little to no further information was provided. I was shocked, and turned to leave until a man ushered me over to his desk. The man Calvin had been the same who assisted me before, and asked if I was returning in regards to the same situation. After explaining what we had just been told, he promptly called through to a department in order to hasten the process. Calvin was so calm, reassuring and kind throughout the process, and went above and beyond to help us until my license was approved. He clarified multiple details to make sure we understood every piece of information that was being provided to us. So instead of returning home and waiting up to two weeks, my license was approved in minutes! I couldn’t thank Calvin enough for taking the time out of his day to help, while also assisting other people. For this, I’d give him 5 stars! My rating of four just goes to say that I can only hope that many others within DOT follow his benevolent service, and not cut corners like what would have happened if he had not pulled us aside.
I have been trying for over 2 weeks trying to get on your dot direct account. I've paid my son's 3rd seating fee, but still can't get on the site. You say this site is easy to make a booking. I wish it was last time I had no problem.
Unlike many other dissatisfied visitors, I visits here have been rather pleasant. Yes, the driving tests fail rate here is high. But most of the examiners are quite pleasant and are fail in their appraisal. The staff are quite patient and the wait time is not as atrocious as at some other DoT offices.
Just went in for a general theory test and the employees I dealt with are incredibly kind, helpful and friendly! Was very happy with my experience and will be comfortable to go back in again for future tests and DOT related questions.
I have recently moved from Darwin to Perth & have had to visit Dept of Transport twice to get my license & registration changed from Northern Territory to WA. On both occasions, I have been blown away by the friendliness, professionalism & helpfulness of both the staff members that helped me out. They have totally changed my mind about government departments & public servants.
We needed to put a car in our name and change our interstate licence to WA. A huge thank you to Amanda for her knowledge and patience with us seniors!. Amanda went out of her way to make our experience easy.
I have applied for my photo identification card on 1st november 2022 with my husband. They advised it will take 4 weeks due to delay. My husband received his card within 15 days after that my brother applied photo identification card on 6 december he received his card this friday but I did not receive it yet. I have called in transport office advising of it they advised will be delivered soon. But today i am trying to call transport office but they are declining my calls . One staff received call took all the info and declined my call. This is really bad service. I wanted to give half star but it wont let me in.
don’t go for pda absolutely terrible for it. Give weird reasons for failing you, I stopped at multiple stop signs for 5-6 seconds just to be safe and got told I ran the stop signs and rude assessor’s.
One of the worst place to do a PDA. I would never recommend do it there. They will find all sorts of weird reasons that don’t even make sense to fail you. Never ever do the PDA there it’s like a scam. Some of reasons are when other cars travel over the speed limit they say you are going slow.
Worst place to get a conversion of international driving license if granted PR offshore. They take the 3 months from the grant date and not 3 months from the arrival date. There website clearly states 3 months from the arrival date in Australia. The supervisor there was not helpful at all!
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Department of Transport map

Directions to Department of Transport with public transportation

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Grand Bvd Boas Av Cat Id 16 140 meters
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Boas Av Civic Centre Cat Id 10 160 meters
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Davidson Tce Centrelink Cat Id 11 180 meters
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Davidson Tce Centrelink Cat Id 18 180 meters
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