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Department of Transport

  1. Joondalup
  2. Mullaloo Local Government Office

Reviews, get directions and contact details for Department of Transport

Department of Transport
"You can manage your DoT transactions anywhere, anytime by registering with DoTDirect.There are no public toilets at this centre.Council managed paid parking is available.Customers bringing proof of identity documents or undertaking a PDA should refer to our website prior to visiting the centre.Live average wait times for this centre are available by clicking the website button at the top of this page."
Address: 65 Boas Ave, Joondalup WA 6027, Australia
Phone: 13 11 56
State: Western Australia
City: Joondalup
Zip Code: 6027


Opening Hours

Monday: 8:15 AM – 4:30 PM
Tuesday: 8:15 AM – 4:30 PM
Wednesday: 8:15 AM – 4:30 PM
Thursday: 8:15 AM – 4:30 PM
Friday: 8:15 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
I was there to have my license renewed, change my address details for all dot coms they focus mainly on driving assess and license renewed etc but don't do marine and some other things. but that being said lots of service operators 3 tickets displayed at one time on screen,, very short wait time Supa service high turnover deliberate policy great idea,,very nice bright young lady smiling nothing a problem,great attitude,I think the vibe there is very good just a good feel to clear any possibility if a backlog,the system they use here it can't happen.ive been 3 times in 2 years I drive the extra 15 minutes up the freeway for a cheerful fast no stress service with a smile. i was there at 2 pm on a Monday, not busy but a full crew to take care of it anyway. great experience.
Great service, Charlie was very patient, friendly, and helpful. She took the time to help me fix my issue and made the whole process easy. Really appreciate her excellent customer service. Thank you, Charlie!
I had my driving test at the Joondalup Licensing Centre and the experience with assessor 2500 was completely unacceptable.nnThe assessor’s attitude was aggressive, rude and highly unprofessional. Instead of creating a calm environment during an already stressful test, they made the situation unnecessarily intimidating. The communication was also very difficult to understand, which caused confusion throughout the assessment. On top of that, there was a very unpleasant odor that made the experience even more uncomfortable.nnAfter reading other reviews, it’s clear this is not an isolated incident. There are multiple complaints describing the same behaviour from the same assessor, which is extremely concerning.nnA driving assessor should be professional, respectful and capable of communicating clearly. Someone with this attitude should not be in a position where they are dealing with the public and assessing drivers. The Department of Transport seriously needs to investigate these repeated complaints and take action.
My driving instructor was Aaren, polite, respectful and well spoken. Absolute legend. Best wishes. Workers are also very nice and helpful.
Big thanks to Andy, the PDA assessor at the Joondalup DOT centre, for making my test experience such a good one. He was really friendly and respectful, which helped calm my nerves on the day. I also appreciate how patient he was in repeating instructions when I needed — that made things a lot less stressful.nnFrom the moment I arrived, the staff were welcoming and helpful. The assistance at the door and at the counter was great, and everyone I dealt with was pleasant and professional. I was expecting the process to take ages, but it was actually smooth, quick, and easy.nnOverall, it was a really positive experience, and I’m thankful to Andy and the Joondalup DOT team for making it that way.
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Department of Transport map

Directions to Department of Transport with public transportation

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Grand Bvd Boas Av Cat Id 16 140 meters
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Boas Av Civic Centre Cat Id 10 160 meters
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Davidson Tce Centrelink Cat Id 11 180 meters
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Davidson Tce Centrelink Cat Id 18 180 meters
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