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Crystalbrook Vincent

  1. Brisbane City
  2. Bri̇sbane Ci̇ty Hotel

Reviews, get directions and contact details for Crystalbrook Vincent

Crystalbrook Vincent
Sophisticated hotel offering a restaurant/bar & a rooftop pool, plus free modern art tours.
Address: 5 Boundary St, Brisbane City QLD 4000, Australia
Phone: 1300 002 050
State: Queensland
City: Brisbane City
Zip Code: 4000


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
Mixed opinion of Crystalbrook Vincent. Our room initially smelled like cigarettes. We complained and they kindly upgraded our room to a higher floor, which was appreciated. The rooms were nice, the location excellent, and the staff were all very friendly and attentive.nnHowever, after checking out we received a charge on our credit card. We were confused since we didn't order any food/drinks and hadn't touched the minibar. We called up and they informed us that the charge was from the minibar and that if it wasn't us, that they'd refund it. We obviously told them it wasn't us, and they agreed to a refund very easily. But it's disappointing because there wasn't an invoice or other communication to tell us this charge was going to happen. If I hadn't noticed it on my banking app, I'd have never known. It feels like they picked us randomly and hoped we wouldn't notice. Left a sour taste on an otherwise nice stay.
My partner and I celebrated our birthdays at the Crystalbrook Hotel last August, and it was such a lovely experience. Even though we didn’t have any special birthday surprises, our stay was still very memorable. The room was cozy and clean, the pool was gorgeous, and the location was perfect—everything we needed for a relaxing break.nnWe truly enjoyed our time and loved the overall atmosphere and service. It was a fantastic place to celebrate, and we’re already looking forward to visiting again. I highly recommend it for anyone looking for a wonderful escape!
Dear Crystal Brook Vincent Team,nnAndrew and I wanted to extend our heartfelt thanks for the exceptional service and hospitality we received during our stay at Crystalbrook Vincent. Your team went above and beyond to ensure we had a comfortable and memorable experience, and we truly appreciated your attention to detail.nnThe accommodations were perfect for our wedding preparations, and the seamless check-in/check-out process made everything so easy. We felt so well taken care of, and it was the perfect place to unwind after such a special day.nnThank you for making our wedding experience even more memorable. We’re grateful for your kindness and professionalism!nnWarm regards,nnNalini & Andrew
Great location on the river. Staff extremely helpful, especially at reception. Room was spacious and comfortable and we loved the view. The pool was quite small with few loungers. Food and drinks offering at the roof top bar was not extensive but good quality. Overall a very pleasant stay.
Beautiful Brisbane stay with a view. I love the artwork at this hotel. Sustainable luxury hotel with a nice atmosphere. Close to restaurants. Easy parking. Fun mini bar. Delicious breakfast - recommend the mushroom omelette. Family room is good.
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Crystalbrook Vincent map

Directions to Crystalbrook Vincent with public transportation

Howard Smith Wharves ferry terminal 240 meters
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Brunswick St at Robertson Street 5 260 meters
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Brunswick St at Robertson Street 5 280 meters
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Ann Street at All Hallows 300 meters
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