Crystal Car Wash Cafe

Terrible and discourteous service! Bought the monthly package. Came out of the machine wash the car was still filthy on the outside. Pointed out the obvious marks and stains all over the car. They refused to hand clean them. Had to go through the machine wash another 2 times to get a decent outcome. Pointed out again there were still marks. Was intimidatingly told to leave. Have been to other Crystal and service and clean have been much better. Mosman Crystal absolutely terrible service and rude staff. The only decent person was the boy wiping down the car after the machine wash. Will never purchase again at Mosman I live in Mosman. Much better satisfaction at other outlets.

Well, hasn't this place gone to the dogs. It's an automated wash that they couldn't put me through anyway as my car was too low. So a hand wash was the upside. But the place is disgusting, filthy coffee machine, couches stink, Tvs not working, generally it's all fallen into disrepair. This used to be heaving with people, a great cafe and coffee, hand washing, lots of care and energy. I would stay away from this place at all costs, a gap exists in the market now for a good hand wash around here.Services: Polishing

Paid for the signature wash, it came out pretty average they had broken my e-tag, lots of things not finished or not done very well, didn't even do the tire shine. Very disappointed and would only recommend to do the short wash through the machine and not the detail - high volume and no care or detail.Services: Auto detailing

I thought Crystal Car wash businesses were linked!!!! Maybe not. I paid for 12 months at Chatswood.. I went today to Mosman but was told I had to pay $65 because I was 4 days overdue for the last of my 12 month deal. 12 months finished 20 Oct today 24 Oct Cars behind so l couldn’t turn around. I reluctantly paid for a wash. I am VERY ANNOYED. No more Crystal for me.

Very poor cleaning. Staff is uninterested. I had to spend half an hour at home after I paid them $100 to wash and clean my car. Not worth it.

Not cleaned very well. Can still see dirt under the bumper. Not worth $199!!

Never ever had bad experience 8n my life with car wash Paid $100 dollars plaese check all my photos Mothers day surprising for my mum Cleaning car for her No vacuum no dusting windows just shocked

The worst service you can imagin. They sell you unlimited monthly car wash and if you go more than twice a month they start treating you badly. Don't call it unlimited if it is not unlimited.Service: Auto detailing

Chrystal Car Wash Mosman do a Terrible job. When I got back to the car I noticed very obvious things on the outside hadn't been cleaned plus the inside doors, I flagged this to them and they cleaned it. However upon driving away & getting home I noticed they'd done a shocking job of cleaning the inside - boot hadn't been touched with dirt & marks still obvious / back mats not vacuumed / their milky cleaning fluid wet & dripping on the inside doors and caught in the speakers- whats worse is they have no email and don't pick up their landline so Ive been left with no choice but to leave a poor review online because I cant get through to them to allow them to rectify their awful job! A waste of money & time, they have ZERO attention to detail!

Just got upsold to get the rims cleaned for $10 but the result is the same as if you just drive through. Don’t waste your money on it. General cleaning is ok.