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Reviews, get directions and contact details for Crunch Fitness Chatswood

Crunch Fitness Chatswood

Story

Welcome to Crunch. The original No Judgments gym that started 22 years ago in New York USA.
Now with 31 unique gyms across the US, Crunch is open in Chatswood,Liverpool and Rockdale in Sydney and NOW COMING TO PARRAMATTA!
World famous for fusing entertainment with fitness, Crunch is here to make a bench impression in Australia.
With dozens of unique classes and loads of equipment, we have everything you need for any type of workout!
Now that you’re here, give your finger a good workout and click your way through our exciting world.Super Taco makes the most creative taco's in town



"Welcome to Crunch Fitness. Growing across Sydney & Melbourne, we are passionate about providing a safe fitness community for all with ‘No Judgments’. Regardless of shape, size, age, race, gender or fitness level, we welcome all. Our world-class personal trainers live and breathe fitness. They make serious fitness fun so that you can achieve your own fitness goals to your true potential. We also have over 100 heart-pumping group classes with passionate instructors who lead the way. Offering flexible membership options, you’re more than welcome to join online today! Check out our Chatswood gym today that is located: Chatswood Central, Level 1, 1-5 Railway St, Chatswood NSW 2067"
Address: 1, Chatswood Central, 1-5 Railway St, Chatswood NSW 2067, Australia
Phone: (02) 8088 8801
State: New South Wales
City: Chatswood
Zip Code: 2067


Opening Hours

Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 9:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 8:00 AM – 7:00 PM


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Reviews
Highly recommend this gym. Have been visiting from the USA Crunch member and the staff are so friendly and super helpful. There is loads of room and equipment and it is really clean. Mornings are busy but not super crowded. I would be very happy if this was my home gym. Only wish they would provide towels as per my home gym
I should give 0. Very bad experience today 28/08/2022 with 2 female receptionist.I used my free pass from my previous crunch membership. Apparently because I used to be a member I cannot use the free pass. Both female receptionist made face and even smirk. I love crunch fitness. Crunch Bankstown staff are welcoming and very approachable. I hope that the management team will look into staff attitude and train them with proper customer service.
It looks like working hours and gym conditions are set up by people that work at the gym. Today 29/12 gym was closed at 6:30 am. Incredible this conditions and working hours are bellow any Gym standards in Australia and around the world No excuses ! I feel like asking for my money back and full membership refund. This is the second time. Last time I was at the gym at 8am on Saturday and person was late to open so we waited 30min. Other crunch gyms are open at 6am on Saturday why this gym is different?
The gym is big and clean. Most of their staff are friendly and easy to talk to . We had no issues after canceling the membership. I guess their cancelation policy is a bit complicated that's why so many negative comments related to that. All in all, a good gym
Incredible value gym but as far as gyms and even Crunch branches go, the facilities are 8/10. Machines are on the worn side and there is less specific machine eg hip thrusts. Still an easy recommendation :
For the attention of Crunch Chatswood Management - Very Unhappy customer. Following a visit to the Chatswood Crunch Fitness branch today 16th October 2022 at 10.20am to cancel my membership, I am appalled at the level of customer service from Valeria and Chris on the help desk. Having explained that I wish to cancel my membership due to being time poor with work commitments, hence joining another gym closer to my home residence, I was sarcastically told by Valeria "No you can't". Furthermore, having explained I'm time poor and have decided to join a gym closer to home whereby I can drive to it with onsite parking available , Valeria said, again sarcastically, "we are inChatswood". All of this is highly irrelevant, I dont have to justify as a customer why I wish to leave the gym. I dont live in Chatwood anyhow and again, the comment bares no warranty or relevance. I didnt ask for anopinion nor wanted one. Chris commented having confronted these comments that "this is our culture". I work as a Recruitment Manager for a well known FinTech in Barangaroo and given I work in a People & Culture team reporting into a Chief People Officer part of the organisations Exective Leadership team, surely the Crunch culture isnt this dreadful across the board and Management promote this level incompetency. I was advised that my cancellation would not be processed today in-house and that I will need to come back on Monday 17th October when the Manager is onsite. Note: To reiterate, I am time poor and will notbe bending over backwards to have a gym membership request cancellation processed by revisiting the Chatswood branch for the second time. I am sure this has happened to others wishing to cancel their membership and its unacceptable. I have been a member on two occasions of this gym and have subsequently canceled once before without issues when the gym reopenned after the covid lockdowns and I wasnt comfortable going back at the time but will not be joining again and wouldnt advise friends and colleagues to use "Your Services".
I recently received this perk from work that I can get reimbursed for a gym membership so I am looking for a gym near my home. Came to this place for a 1 day trial, and sign up on app. The staff didn’t let me in because I was a member for a year around 4 years ago so I am ineligible for a day pass. The staff said he is not “buying my story and don’t think I m keen on membership”. The funny thing is the slogan of their gym “no judgement” and I was just being judge and treated like a scam. So say bye to your business! Not recommending this gym to anyone who doesn’t want to be judged.
Had money taken from my account on 5 further occasions after I requested Ezypay to terminate my agreement. They admitted in an email that there was "a glitch in their system" but told me the gym would contact me to discuss the "option of a refund". This never happened. This simply isn't good enough. Money was taken from my account after I removed my consent. You and Ezypay both profited from this and both refused to return my money. Please return my money ASAP. It isn't yours and you had no right to take it. Some would consider this theft.
When I first walked in I was meeted by a very friendly worker called James. James was a handsome warm hearted young man who went above and beyond. But on the other hand there was a very nasty manager called Nathan who kept giving me dirty looks everytime I saw him. I thought nothing of it until I was half way through my set of 200kg squats when someone kicked my leg out. Lucky for me my legs are made of iron and I hardly felt it but I could tell the person who kicked me had bad intentions. When I looked around i saw the minuscule manager Nathan looking up at me. If I wasn’t so unbelievably humongous I probably would have severely hurt my self. Nathan is a horrible man. Also why the heck are the plates in pounds we are in Australia.
Been here the first day on Chatswood Fitness and I quit due to extreme poor customer service with Nathan, the male reception. I had Already paid the fee and ask to start on Thursday, the reception prior then that mistakenly put on Friday, which Nathan has already admitted, now they force me to pay extra money for entering the gym. What in world is this type customer service where customer had to pay for their mistake, and somehow Nathan angry at me which I showed dissapointment only. really poor experience if anyone want come to this gym
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