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Reviews, get directions and contact details for Copthorne Hotel and Resort Bay of Islands

Copthorne Hotel and Resort Bay of Islands
Address: 1 Tau Henare Dr, Waitangi 0293, New Zealand
Phone: 09-402 7411
State: Northland
City: Waitangi
Zip Code: 0293


Opening Hours

Monday: 12:00 – 11:59 PM
Tuesday: 12:00 – 11:59 PM
Wednesday: 12:00 – 11:59 PM
Thursday: 12:00 – 11:59 PM
Friday: 12:00 – 11:59 PM
Saturday: 12:00 – 11:59 PM
Sunday: 12:00 – 11:59 PM


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Reviews
We stayed here for two nights. The spa is lovely and the pool area is beautiful. The views from the room make it so relaxing. We had meals the first night and opted for the buffet. I had questions about vegan options and the waiter was happy to ask the chef and come back with answers. The room itself was spacious and beds were very comfortable. The shower could use an upgrade as the pressure was very low and looked quite dated also.
7 years ago (12-03-2018)
I'm sorry to say that we didn't have a good experience at the Copthorne. We booked two rooms together in a 4 star resort. The rooms were not together. One of the rooms could be described as 4 star, the other definitely not. Dated decor, poor cleaning and faulty facilities. $26 per person for a cold, overcooked, tasteless breakfast. Wifi with a low data allowance. We spoke to management, who could only offer a complimentary breakfast or money off our next booking. Unsurprisingly, neither is really acceptable as we live in England and hated the breakfast. On the plus side, the beds are comfortable and the pools are lovely. If you book here, make sure you request one of their newer rooms.
7 years ago (13-04-2018)
I can handle the dated decor but I cannot handle the grotty, dirty bathroom. There is no excuse for filth in a hotel! Black grouting that looked like it hadn't been cleaned for years. There was hair all over the floor! Dental floss stuck to the door! Hair on the toilet seat! It was stinking hot and the ceiling fan was so loud we had hardly any sleep. It's saving grace was being able to sit in bed in the morning and see the beach. Won't be back sorry Copthorne
7 years ago (04-03-2018)
Unit 6 was disgusting. $200 for the night. Firstly, the door was very difficult to open, then upon opening there was a very strange smell right through the unit. One couldn't see the spectacular views, the windows were filthy. Upon closing the door we found cobwebs down the wall and once in the eating area there was old food splattered on the kitchen wall. $200? We were desperate for accommodation whilst attending a family funeral we had no option. We're all 70yrs plus. Just over $65 each, what a rip off and a let down, we love Opo. The hotel really should disassociate themselves from letting out these units in behalf of the owner. Having said this, the male manager needs a change of attitude as well. Pity the Lloyd's aren't still in the picture. The Broughton Family.
7 years ago (01-04-2018)
Stayed three nights but room had leaking fire sprinkler on second night so they upgraded us to a sea view room for our last night which was lovely. First room had a hard bed and hard pillows. The staff at reception are fabulous and the grounds and pool and spa area are beautiful. Great food too.
7 years ago (20-03-2018)
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