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Commonwealth Bank

  1. Brisbane City
  2. Brisbane Bank

Reviews, get directions and contact details for Commonwealth Bank

Address: 79 Adelaide St, Brisbane City QLD 4000, Australia
Phone: 13 22 21
State: Queensland
City: Brisbane City
Zip Code: 4000


Opening Hours

Monday: 9:30 AM – 4:00 PM
Tuesday: 9:30 AM – 4:00 PM
Wednesday: 9:30 AM – 4:00 PM
Thursday: 9:30 AM – 4:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Opened an account on a Tuesday and was told that the debit card would take about 1 week to arrive at the branch and that it might be delayed because the mail only goes to the branch every Thursday. 2 Fridays later, I still hadn’t received any messages or emails about my card so I went down to the branch where they asked for my University ID ago verify my details. They searched for my card but said they couldn’t find it and that they would order another one for me. 3 hours later, when I’m no longer in the area, I receive a message saying my card had arrived. The Monday after, I go down to the branch early in the morning before school to pick my card up and the lady at the reception says I need my passport. When I explained my situation to her, she still said I needed my passport and refused to help further. Nobody mentioned needing to bring my passport for the collection of my card on my second visit, they did not even need it to verify my details. With this as my only bank account, I needed the card to pay bills and also to apply for my TFN. The hassle of having to come down to the branch 2 times just to get my bank card and leaving without it has been extremely frustrating and a hassle. I don’t understand why more couldn’t be done to help me.
8 years ago (26-02-2018)
The application is wonderful King George is my branch but I rarely visit them. staff is helpful and the atm's work properly!
8 years ago (16-01-2018)
Waited 1hr and 45mins to make a simple deposit to a teller. Would rather talk toa human and ensure it is done correctly. Huge bank with only 1 teller. I believe if she was any slower she would be going backwards in time. Never going back.dont go here if you have other plans in the day
9 years ago (27-10-2017)
the better branch as compared to the rest in the city
8 years ago (02-03-2018)
I am giving only one star, since I learned that last year the Commonwealth Bank was by far the dirtiest of the four ‘big’ banks, with nearly $4 billion invested in fossil fuels. I have been a CBA customer since I started school, but because of this disgraceful record I have switched half of my savings to a ‘greener’ bank. I will close my account entirely and walk away from a 70-year-long customer relationship with the CBA if it doesn’t stop funding dirty coal and commit to a cleaner, greener future.
9 years ago (16-06-2017)
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