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Reviews, get directions and contact details for Commonwealth Bank

Address: T114/36 Ocean Keys Blvd, Clarkson WA 6030, Australia
Phone: 13 22 21
State: Western Australia
City: Clarkson
Zip Code: 6030


Opening Hours

Monday: 9:30 AM – 4:00 PM
Tuesday: 9:30 AM – 4:00 PM
Wednesday: 9:30 AM – 4:00 PM
Thursday: 9:30 AM – 4:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: 9:30 AM – 1:00 PM
Sunday: Closed


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Reviews
Have been to this branch twice recently to carry out some business banking and had the pleasure of dealing with Bryanna Ry who truly went above and beyond to assist me and make sure the business banking was setup and structured correctly and in the best way for my business. Would highly recommend. The branch manager Zoe was also very friendly, helpful and professional.nnThe customer service experience from Ry was the best I have experienced from a bank in quite sometime.
Opening hours are ridiculous. How are people who work 9-5 Monday through to Friday supposed to access services in branch?nOh yes! I forgot it’s not about the clients it’s about reducing overheads and making more $$$$$ because the millions they make is just never enough.
** thank you Ritika !!! Extremely busy branch as usual. Staff were under pressure as close to closing time. My matter was a sensitive matter. After waiting, with possibly 50 others, to see teller only 1at counter and others possibly seeing for in person matters, I was seated with Ritika. Well, in over 4 decades with CBA, the professional, empathetic demeanour of Ritika was a breath of fresh air. She was never ruffled, listened to everything that I needed to say. I was seated with this employee for 1.5 hours and she NEVER stopped !!! Everything was done that I needed. She had an appointment with another CBA customer and would excuse herself everytime for a few seconds, to reassure them that she wouldn't be much longer.. Ritika's perseverance and making g sure every detail i required was covered. Double checking with the branch manager to be positive about 2 or 3 issues. Ritika worked very, very hard for me. Printing and stapling many documents together. Thank you Ritika for making this older woman feel completely at ease. You are a tremendous asset to the Commonwealth Bank CBA.nnSo much so, that I felt compelled to write my review. p.s. The face of banking is still here!!!
Ritika is amazing, very professional are extremely friendly.nShe went above & beyond to help woth our enquiries. The lady needs a pay rise & promotion.nThank very much Ritika, happy new year.
You feel like they are trying to be friendly. If they put real effort and nice smile that would be 5 stars. But. Naah try again ladies and gentlemen pleasen———————————————————n6/12/2026nThe worst experience evernMy settlement schedule was postponed and now I am subject for penalties as ZOE the Branch Manager didn’t listen and just focused on my ethnic background for some reasons.nI couldn’t withdraw the cash simply because of her misjudgment and frame the customer for No reasons.nMoving the businesses account to different bank. No doubt about it.
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