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Coles

  1. Baulkham Hills
  2. Baulkham Hills Grocery Or Supermarket
  3. Baulkham Hills Department Store

Reviews, get directions and contact details for Coles

Coles

Story

Welcome to Coles Baulkham Hills. For Coles customer service enquiries or to discover what's happening in our stores, please visit www.facebook.com/coles.

Address: Windsor Rd & Olive St, Baulkham Hills NSW 2153, Australia
Phone: (02) 8852 9700
State: New South Wales
City: Baulkham Hills
Zip Code: 2153


Opening Hours

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 7:00 AM – 10:00 PM
Sunday: 8:00 AM – 10:00 PM

Update Info

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Reviews
We bought a face wash and it scanned as $14 even though it was 7 or 8 dollars. We only realized when we got home. We tried calling so many times and spoke to 3 people just to get a refund! No customer service and so rude. The guy didnt even take our details to get a refund we wont be in for another month due to work he just hung up. How flipping unbelievable and rude.
Very bad experience just now at Coles Baulkham hills. At the check out with my 2 young kids, an Asian appearance Coles worker yell at us “ toilet paper, scan toilet paper first, it’s the policy, scan toilet paper, toilet paper!” I asked “ can you talk to me nicely? Where is the policy?” He started to yell with higher tones “ toilet paper, toilet paper first! That is the policy!”nnI don’t mind scan whatever first, his way of talking treats me like a thief in front of my kids. Not acceptable! Hey Coles if you don’t trust your customer, remove the self check out. If you would like us to scan certain things first, put up a sign to indicate scan sequence.nnDon’t treat everyone like a thief yelling at your customers “ toilet paper!”nnThat’s the end of it for me. Being a loyal customer to Coles Baulkham hills for 9 years, this is going to be my last trip to this shop. Your employee needs to learn to respect your customer and talk properly.
Hubby went to buy a 4 pack of Monster drinks as priced with 30% off $6.40 … when he went to check out it came up as over $9 so he told the assistant but she said $6.40 wasn’t the right price. He went back in the store to check and showed her the photo proving 3 racks of the drinks clearly marked as disc to $6.40 … on very close reading it does say Coca Cola …but there was no explanation, no apology, no offer to let him pay that price - she just laughed! Needless to say we went elsewhere :
My Local for nearly 30 yearsnService is still fabulous.nBut quality of fresh fruit and veg has been dismal for weeksnAnd getting croissants on a Saturday even mid morning- had to go to Woolies
I am doing shopping for 15years in Coles Baulkham hills. Lately customer service is getting worst. I have visited wice after 9pm past 2 weeks. Staff is standing there but not helping me for self serve. I had 20 items to purchase every second item it asked for service and it took me so long to complete my purchase. Two CSO was on duty and chatting to each other instead helping me.
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