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Reviews, get directions and contact details for Coburg Family Medical Centre

Coburg Family Medical Centre
Address: 497 Sydney Rd, Coburg VIC 3058, Australia
Phone: (03) 9354 4042
State: Victoria
City: Coburg
Zip Code: 3058


Opening Hours

Monday: 8:30 AM – 11:00 PM
Tuesday: 8:30 AM – 11:00 PM
Wednesday: 8:30 AM – 11:00 PM
Thursday: 8:30 AM – 11:00 PM
Friday: 8:30 AM – 11:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 9:00 AM – 9:00 PM


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Reviews
I’ve been coming here for years, no other option but the service keeps getting worse. Reception rarely answers calls, and even when they do, they’re unhelpful. Today, with the earliest first appointment, I’ve waited over 45 minutes, and the doctor hasn’t even arrived. No updates, no communication—just “wait.” This place clearly prioritises profit over patient care. There’s no value for the patients’ time. Wouldn’t recommend it.nThe patient feedback doesn’t seem genuine at all. Can someone question its authenticity?
The receptionists have no costumer service skills. They are rude and make mistakes all the time when booking you in. Furthermore, they reschedule your appointments without notifying you. Doctors also are pretty inconsistent with work. Appointments are cancelled or moved constantly because they decide not to attend to the clinic. What’s even worse is that if they move you to a Telehealth appointment the doctor won’t even try to call, but the clinic will process the Medicare claim as if they had giving you the call.
I had an extremely disappointing experience at this medical center, and the service was worse than it has ever been. The receptionist was incredibly rude, spending more time playing on their phone than assisting patients. When I approached them about my appointment, they were argumentative and dismissive, even going so far as to blame me for the issue.nnI had a confirmed appointment at 7:30 AM, as clearly stated in the confirmation sent by the clinic. However, after waiting for 30 minutes with no updates or acknowledgment, I approached the receptionist for clarification. Instead of addressing the issue, they rudely claimed, “I didn’t give you this time.” This lack of professionalism and accountability was shocking.nnIt’s unacceptable for a medical center to treat patients this way, especially when people come in need of care and understanding. I would not recommend this place to anyone unless significant improvements are made to the staff’s attitude and the overall service.
I had an absolutely wonderful experience with Dr. Ahad Issavi. He is not only highly knowledgeable and professional but also incredibly kind and empathetic. Dr. Issavi genuinely listens to his patients and takes the time to ensure all questions and concerns are addressed with patience and care. His warm and reassuring demeanor immediately put me at ease, and I felt truly cared for throughout my entire visit. He goes above and beyond to ensure his patients receive the best possible care. I am deeply grateful for his expertise and compassion and would wholeheartedly recommend him to anyone seeking a dedicated and exceptional doctor.
I am extremely disappointed with the service I received at this clinic. I had an appointment booked with a doctor, confirmed via text message, but when I arrived, the receptionist informed me that there was no record of it in their system. Despite the error clearly being on their end, the receptionist was rude, unprofessional, and unwilling to accommodate my situation.nnI had taken time off work to attend this appointment, only to be turned away due to their mistake. This lack of professionalism and disregard for patients’ time is unacceptable. I expected much better from a healthcare facility.nnHighly disappointed and would not recommend this clinic based on this experience.
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