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Reviews, get directions and contact details for City Doctors

Address: 22 Victoria Ave, Palmerston North, 4410, New Zealand
Phone: 06-355 3300
State: Manawatu-Wanganui
City: Palmerston North
Zip Code: 4410


Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM


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Reviews
Had a wonderful hassle free visit.nI enrolled when I got there and the receptionists were amazing, very friendly.nnI only had to wait roughly 5 minutes before the triage nurse saw me. She took me to a cubicle where I only had to wait another 5 minutes for a doctor to see me.nnI'm definitely pleased with the staff and enrolling with the surgery.
We were away for the weekend and had to take our 16m/o to city doctors on a public holiday. We could only say amazing things about the care and expertise we received here. From the receptionist, the nurse consult, the junior doctor then senior doctor for a second opinion and another nurse who gave a wee lesson on how to use the medication- all were outstanding at their job and made us feel listened to and respected. Thank you all so much for helping us and for the amazing work you do
Visited city doctors twice suffering from severe anxiety and depression. Very expensive because I was not enrolled however I found the staff to be kind and helpful. Wait times can be long but that is to be expected. Dr hannah and Dr brown were both extremely kind, understanding, professional, sympathetic and helpful and gave me the help that I needed. Thank you city doctors.
Dr. P demonstrated unprofessional behavior while treating a family member at City Doctors. The patient, suffering from a severe reaction with hives and excruciating pain, was unreasonably instructed to move from her bed to a chair, showing a lack of empathy for her physical distress, it was very clear the patient was in pain and that any movement caused further agony. Instead of offering support, Dr. P suggested seeing an allergist for a diagnosis, this only entails additional financial burden after the already steep $110 consultation fee. While we understand that immediate answers may not be available, the doctor should and can provide help and comfort in more ways than merely redirecting patients.nnThe patient felt saddened and dissatisfied with the dismissive, cold treatment. When she requested additional days off work, Dr. P's response was dismissive indicating the patient return for another appointment for a medical certificate, disregarding the medication prescribed, the patient's condition and the inconvenience of another $110 fee just for a med certificate. This lack of consideration and reluctance to extend the med cert was disheartening.nnOverall, the absence of compassion and understanding during this visit was unacceptable for a medical professional. Trust in a doctor hinges on their ability to provide care and show genuine concern for the patients health and recovery.nnI am disappointed with City Doctors' consistent subpar service over the years. Rude and dismissive behavior should not be tolerated, especially when patients approach with kindness seeking help. Doctors must hold themselves to higher standards. In fact, it seems as though a lot of the staff including the receptionists need personal growth and professional training.
My son a uni student at Massey needed to go to the doctor, so went to City Doctors. Because he was enrolled somewhere else, he was charged $210 for the consultation! Their online fee checker is broken so he couldn't check the fee beforehand. Then he rang to get his test results and was charged another $210 for the phone consult! $420 for dr's visit and phone call is ridiculous, especially for a uni student. They should be ashamed of how they're treating people. Do not go their unless you want to be robbed.
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