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Reviews, get directions and contact details for Chemist Warehouse Maroochydore

Chemist Warehouse Maroochydore
Address: 15/100 Maroochydore Rd, Maroochydore QLD 4558, Australia
Phone: (07) 5409 8765
State: Queensland
City: Maroochydore
Zip Code: 4558


Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 9:00 AM – 5:00 PM


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Reviews
30th September @3.30ish lady at the checkout was very rude, when my mum tried to tap her card the machine didn’t read it at the first attempt. I went to pick up the things off the counter and the lady grabbed the items and pulled them back towards her and said very rudely it hasn’t gone through. She held her hand on top of the items. Mum swiped again and it worked. How we were spoken to was rude and not friendly at all! We were never going to walk out without paying for the items! disappointed! We will never go back to that chemist warehouse!
I wish that I can give a zero star if there is a option.nI purchased health products in Feb 2024 and sent to my family overseas.nMy family sent me a photos some of health supplements have expired in June 2023.nI gave a store manager call and she said that she will exchange it if I bring the products. I explained to her its been sent to overseas. However she said that nothing she can do about it and hung up on me.nI can't believe that they sold expired products and terrible customer service.nI should of checked the reviews before I visit this store.
I just need to share the fantastic service I received from a lovely floor assistant whose name is I think…..Oksana…… I really appreciated the personal assistance She gave me and helped me choose vitamins and really was genuinely interested in assisting me as I was unsure of my choices. I also work in retail and it is so lovely to go shopping and receive great customer service as that is something of high value where I work. This lovely lady is a real asset to Chemist Warehouse and I will be looking out for her when I go there next as She really cares and I appreciated that so much. I don’t often feel the need to sing someone’s praises like this but I just hope the Management there know what a gem they have helping us customers when We come in as Oksana really goes that extra mile. Thanku so much lovely lady. Sorry if I didn’t spell her name correctly. Anne
I cannot even rate this chemist one star. I rarely put in reviews but my experience here was terrible. The store's layout is awful and disorganized, making it incredibly confusing to navigate where to pick up prescriptions. Several customers, including myself, were waiting in the wrong area due to unclear signage. Staff failed to communicate and ignored customers in the incorrect area, leaving us feeling neglected and frustrated. After approximately 15 minutes of being ignored, I was finally served with awful customer service. Will not be returning.
Adrian @this location was absolutely incredible. Walked in, told him what we needed and that we were in a rush. He stopped what he was doing and assisted us right until the end. Thank you Adrian for your perfect customer service.
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