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Chadstone Carpet Court

  1. Hughesdale
  2. Hughesdale Store
  3. Hughesdale Clothing Store
  4. Hughesdale Warehouse

Reviews, get directions and contact details for Chadstone Carpet Court

Address: 607 Neerim Rd, Hughesdale VIC 3166, Australia
Phone: (03) 9564 2800
State: Victoria
City: Hughesdale
Zip Code: 3166


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
The customer rep (Rob) at the store was supposed to come over to the house to get carpet floor measurements before the final purchase of carpet could happen. The man never showed on the day!! No courtesy call to explain the no show, or any other communication after that. Pretty straightforward that I wasn't going to go with a store that did not respect the time of their customers. It's sad to see people operate this way. That was the end of that, I didn't pursue carpet at their store after that. Also, I didn't think much of it while I was at the store, but the in-store customer service was abysmal. Two people to service such a huge store was just not right. There were 10 customers in the store and we probably got some attention from the reps after half hour of standing around ourselves. I suggest trying other carpet courts, moorabbin or South Melbourne....great service there.
7 years ago (29-11-2017)
we called the sales rep rob to came out and measured our house in bentleigh, exceptional customer service offered by rob. he is well informed sales man and organized a very experienced timber and carpet layer to do our house, workmanship is brilliant. Thanks for all the arrangements.
7 years ago (13-01-2018)
This company I would not recommend. i had a job through insurance for water damaged flooring. They didn't attend the property (and lied and said they did) to quote correctly and falsely game a statement to the insurance assessor that the tenant was sleeping in the lounge and the lounge had no water damage. The case was there was water damage in the lounge and this delayed my tenant getting back into his property. Communication was poor and staff wouldn't know what was happening when I would call and I just felt they under quoted and didn't want to do the job correctly when they found out they needed to do more work. The insurance company dropped them, and I arranged this myself and got a cash settlement for the landlord.
7 years ago (19-01-2018)
Fantastic Professional Services & advice from staff - Alice we went to select carpet from the Chadstone store, staff Alice went out of her way to help us, in the end we purchased the carpet from the a different carpet store, referred by Alice, as Carpet Court Chadstone store did not have that type the carpet we selected. Genuinely helpful staff. fully recommend
7 years ago (01-12-2017)
I deal with contractors all the time with my job and this company is one of the worst I have come across. Everything was a issue for them from the very start. They collected keys 4 days after they were supposed to and the keys still weren't returned back to us 5 days after the job was completed, even after 3 phone calls from me to follow up. They even charged us extra to move a few items of furniture around. Customer service is also poor, with no sense of urgency about anything. Very disappointing.
7 years ago (30-11-2017)
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