CENTURY 21 @ The Glen

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About

As the name implies, at CENTURY 21 @ The Glen, we're locals. We love our community and have a deep understanding of our local property market.

Story

With a combined real estate experience of 65 years, the team at CENTURY 21 @ The Glen takes the time to understand what it is you need and then partners with you to provide a tailored service that caters to your unique circumstances.

Our office is located within walking distance to Centro the Glen offering large window display to Springvale Road and O’Sullivan Street, which places this real estate agency in the Number 1 position of Glen Waverley.

Mission

Our dedicated team has worked within the property industry for over 10 years and our director has 35 years’ experience within the Real Estate Industry.

We tailor Marketing Schedules which work to promote your property at the least expense to you. We believe in vary marketing on a monthly basis to maximize the exposure and work to bring as many buyers as possible to view your property.

Products

Boutique Real Estate Office offering personnel hands on experience to communicate with the buyers, sellers, landlords and tenants on a regular basis.

Address: 245 Springvale Rd, Glen Waverley VIC 3150, Australia

Phone: (03) 9803 0028

Website

ua.moc.12yrutnec@12cyelrevawnelg

State: Victoria

City: Glen Waverley

Zip Code: 3150

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 PM – 4:00 AM
Sunday: Closed

Update Info

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Reviews

Tyson and Suzaane ( Team Century 21) are highly professional, Quick in replies and best to be connected for all you property related things! I recommend them highly. I rented my first house in Austalia Melbourne from Century21 Glen waverely and Tyson did perfect hand holding. Thanks a lot! Wish you all the best !!

 7 years ago (02-03-2018)

The offering house prices here are completely off this planet. Far too expensive to consider any chance of return on your investment

 8 years ago (21-01-2018)

I've had several dealings with Tyson Maschler with purchase and sale of properties over the last several years. Tyson has been extremely helpful and friendly with advice and helping me with any problems or queries I may have had.  I would definitely recommend Tyson to my friends to be used if they are selling or buying property in the Glen Waverley area.

 9 years ago (02-08-2016)

Century 21 @ the Glen is the most professional real estate agent I deal with so far. when I had issue with the property, I can get a response from the property manager within couple hours and he will arrange a solution in 24 hours. highly recommended to those who care about the service and good communication.

 9 years ago (14-06-2016)

Very Nerve- Wracking Experience with Property Management. 

                ((I WISH I CAN GIVE 0 OR NEGATIVE RATING ))

 Usually one would appoint a Property Manager to work for them when it comes to taking care after the property and tenants. In my case I felt like, I was working for them and paying them the money as well.

I had new tenants move in the property and they wanted few things fixed which I was quite happy to get done asap. I asked the Receptionist same day that was Friday  to send someone and get me a quote for the items tenant wants to get fixed.   She advised me she will have a Tradesperson attend the property on Monday and give me a quote.

No one contacted me on Monday and when I enquired on Tuesday about the Tradesperson they advised me they sent someone and  he has completed the job on Monday. 

Basically due to miscommunication within their office they bypassed me and got everything that tenant wanted fixed without checking or getting any authorisation from me.

They ended up getting things fixed that were still under warranty and could have been fixed for free and Paid Premium price for the job. 

It gets Worse. Their Tradesperson on the day replaced the Taps and I was informed that they were still leaking. When I called Century21 to contact the tradesperson and get him to fix them, they informed me he is not ready to go back and attend to the Job and I have to organise someone else to get the job done.

On top of that I had to organise 2 other Trades people to fix the issues that the Tradesperson Century21 organised could have worked upon when he attended. IT COSTED ME LOTS OF TIME, MONEY AND FRUSTRATION

WAIT !! It gets Worse, they short- paid me the rent advising the previous tenant vacated the property approximately 15 days earlier. LUCKY I checked my record and Questioned Them????

WAIT IT GETS REALLY BAD- When Landlord has to deal with tenants directly while he is paying the Real-Estate Agent. 

I was speaking and liaising with Tenants directly to get remainder of the work done to the property and WAS SURPRISED TO HEAR TENANTS FEEDBACK ABOUT CENTURY21. (TOTALLY UNPROFESSIONAL)

You would think there would be an Apology ..GUESS WHAT !!

NOOOOO WAY..........They were RUDE, UNPROFESSIONAL  and ARROGANT in their Approach. 

THEY UNDERVALUED MY PROPERTY,  PROBABLY IT WASN'T PAYING THEM AS MUCH COMMISSION  AS SOME OF THE OTHER BIGGER PROPERTIES. EVEN WHEN IT CAME TO OPENING THE HOUSE ----OPEN FOR INSPECTIONS ...THEY HAD VERY ODD HOURS, DAYS AND LIMITED AVAILABILITY FOR MY PROPERTY WHICH ENDED UP STAYING VACANT FOR A MONTH.

My DEAR Property manager took Approximately 7 days to return a Phone Call.

I tried to raise this Issue with Century21 HEAD OFFICE but they told me I have to contact the Respective Franchise. 

I also spoke to Consumer Affairs/VCAT. They have advised me what they have done not acceptable at all and I can definitely take it forward.

Well Now I have moved to a Great Property Manager who has Great Reviews and Real Professional in their Approach.

!! Do your Research !! You want to get the Level of Service for the money you spend. There are heaps of Good Real Estate Agents Around.

!! All The Best !!

 9 years ago (01-04-2016)

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