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Centrepoint Motor Inn

  2. Rockhampton Food
  3. Rockhampton Lodging

Reviews, get directions and contact details for Centrepoint Motor Inn

Centrepoint Motor Inn
Address: 131 George St, Rockhampton City QLD 4700, Australia
Phone: (07) 4927 8844
State: Queensland
Zip Code: 4700


Opening Hours

Monday: 7:00 AM – 9:30 PM
Tuesday: 7:00 AM – 9:30 PM
Wednesday: 7:00 AM – 9:30 PM
Thursday: 7:00 AM – 9:30 PM
Friday: 7:00 AM – 9:30 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM

Update Info

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Reviews
AVOID! I am gobsmacked at how we’ve been treated after booking here. We arrived after hours and were told to call the after hours number on the door. We tried for 20 minutes using three different phones and couldn’t get through to anyone. We had to leave and try to find another motel after 14 hours driving with 2 kids. Went back to next morning to get a refund and there was no apology, no explanation and no refund. We’re told it had to go through head office. It’s now been 6 weeks of trying to get our refund - no reply to emails or phone calls. Absolutely appalling customer service. I’m more upset by that than the fact we don’t have our money back yet. Avoid this place at all costs.
Nope!!! Not very receptive reception. Qick off-hand directions to non-allocated parking. Restaurant not operating. Dirty carpark. Carpets were filthy and covered with who knows what and tufts of animal hair. Stained carpet in the room. Sticky door - didn't feel safe. Clean sheets though. Didn't take thongs off. No refunds so just avoided being in the room as long possible. Whole place looks grotty and rundown. There was a 'Staff Wanted' sign out which might explain some of it.
Do not bother. This place needs some serious maintenance. No fault of the staff, they were excellent. If you need to be reminded that Australia's best days are behind it, due to extremely poor economic management. Spend a night here!
Worst night sleep- extremely bad Road noise, Hard bed, Pancake pillows had to use 4 pancakes, can hear TV and talking through walls, carpark so tight that you can’t get in and out your car, overpriced.nnRoom door was open when we arrived- obviously to air out because the room stunk!nnThe pics on website must be 20 years old.nnI gave one star because the shower has good water pressure.
We arrived and had booked two rooms. A family room and a queen room.nUpon inspection of the family room we found cockroaches crawling on the bed.nnI went down stairs and spoke with the lady on the desk who asked what she wanted me to do about it as there are no house keepers on at night.nThe gentleman there went up and tried to catch the roaches and reluctantly they changed the sheets on the bed.nnWhen we went into the Queen room the carpet was soaking wet and the room smelt like vomit. It was filthy.nnI explained to them that this was below health standards and we would not be staying and would need a refund of our money.nnThough I have sent many email and phoned many times we have not had our over $800 refunded. They will not communicate.nnWe had hoped to sort this out with them but their reluctance to even reply to any emails is discouragingnnThis is a filthy place to stay. No not book.
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