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Centrepoint Motor Inn

  2. Rockhampton Food
  3. Rockhampton Lodging

Reviews, get directions and contact details for Centrepoint Motor Inn

Centrepoint Motor Inn
Address: 131 George St, Rockhampton City QLD 4700, Australia
Phone: (07) 4927 8844
State: Queensland
Zip Code: 4700


Opening Hours

Monday: 7:00 AM – 9:30 PM
Tuesday: 7:00 AM – 9:30 PM
Wednesday: 7:00 AM – 9:30 PM
Thursday: 7:00 AM – 9:30 PM
Friday: 7:00 AM – 9:30 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM

Update Info

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Reviews
Worst night sleep- extremely bad Road noise, Hard bed, Pancake pillows had to use 4 pancakes, can hear TV and talking through walls, carpark so tight that you can’t get in and out your car, overpriced.nnRoom door was open when we arrived- obviously to air out because the room stunk!nnThe pics on website must be 20 years old.nnI gave one star because the shower has good water pressure.
Where to begin. Stayed for 2 nights. Check in was smooth. Got into the room. The freezer in the fridge had not been defrosted in quite some time with the amount of ice build up looking more like Antarctica. Ordered a rump steak with a seafood topper. It was palatable.n2nd night, I ordered my dinner just before 7pm, however, by 8.15pm, still no dinner.nMade enquiry with the receptionist took her another 5 minutes to go find out what was happening. She told me it would be another 10 minutes. Yet when I ordered I was told by the lovely young lady I would have dinner by 7.30pm.nI asked Shelly the receptionist to cancel the order as I was tired and just wanted to go to bed. She wandered off, leaving me standing at reception for another 5 minutes. When she came back she was quite rude and abrupt. I told her that her attitude was unfair, unjust and unreasonable. Her reply was that I was being rude. I suggested she should learn what customer service means.nAfter another 5 minutes I finally got a refund. Very unprofessional. She came across as very entitled.nI would strongly suggest to the owner that they provide training to rectify the poor customer service.nDon't recommend this motel.
Would’ve given it zero stars if I could’ve seriously don’t waste your time and money on this place the staff are rude the place is full of crackheads and it has to be the dirtiest place I’ve ever stayed at. Was told by cleaners that the pubic hair left in the bathroom wasn’t actually pubic hair but water droplets. Found a better place for slightly more $$$ but it was definitely worth it as I didn’t feel safe sleeping there when you could hear everything from outside through the door.
We arrived and had booked two rooms. A family room and a queen room.nUpon inspection of the family room we found cockroaches crawling on the bed.nnI went down stairs and spoke with the lady on the desk who asked what she wanted me to do about it as there are no house keepers on at night.nThe gentleman there went up and tried to catch the roaches and reluctantly they changed the sheets on the bed.nnWhen we went into the Queen room the carpet was soaking wet and the room smelt like vomit. It was filthy.nnI explained to them that this was below health standards and we would not be staying and would need a refund of our money.nnThough I have sent many email and phoned many times we have not had our over $800 refunded. They will not communicate.nnWe had hoped to sort this out with them but their reluctance to even reply to any emails is discouragingnnThis is a filthy place to stay. No not book.
Absolutely disgusting, dirty, smelly, ugly, noisy, as hell, it’s unbelievable the, the cost is to much for the misery, that as a guess people endure at this place. Don’t waste your money.nThere are better places for less money.nnWalking into a room with the toilet full of poo and maggots, cockroachs, ants is a hygiene problem.nThe girls who clean the rooms, can’t do a goodnjob, because their managers is timing them, so they have to ran to complete the clenching in the time they have to, so the ones to blame here are the red hill group owners.nnThe red hill group owners and shareholders of this place, don’t do maintenance, not even pest control.nnI don’t recommend this place at all.
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