Centre Com Bundoora

Normally have reasonably good experiences here, however ordered a logitech joystick last week as it showed it was out of stock, the guy I spoke to told me he could order it in and that they would honour the sale price as it was due to end that same day. Went to the store to collect it just now and I have been told that they can't honour the sale price. Waste of my time when I could have gotten it off amazon for the same price. Word of advice to your staff, don't say your going to honour a sale price and go back on your word when the customer comes go make the purchase. Waste of my time making the trip.

I was sold a faulty a motherboard from a different centre com store and had the fault confirmed by an independent computer repair shop. When I brought my computer in to preston centre com to request that they carry out one test prior to me claiming warranty - which was to start the computer with a compatible ram stick, they wanted $130 to do this 5 minute job. And they said, if I want it done sooner, it will be $250. Poor attitude, poor service and no regard for looking after customers.

Their scammy salesmen recommended a product and told me to test it out and return the product if it doesn't work. Next day when I went to return it they changed their story and said they can't offer a refund. Three trips to the store later, the only option was to get a cheaper product again didn't fit my purpose and without any refunds. Total fradusters... Never going there again. Rude salespeople and scammer manager.

Spent $6000 on a gaming pc. Looks like someone on their first day put it together. Looks nice at the front but once you open the back side it's a mess. The 3080ti comes with a factory brace for mounting it horizontally and wasn't used so the gpu was sagging and putting unnecessary pressure on the connection. Pretty disappointing considering what I paid.

Great service and a pleasure to deal with Harsh for building my son’s very high end gaming computer. Having dealt with Centre Com Bundoora on numerous occasions over the years, I would throughly recommend anyone to come here for the best service and prices.

Avoid this place as much as you can, spent 3k on a custom pc that they built themselves and was told it would be under warranty After 3 months one of the bearings on the cooling system fan started making a loud noise Took the pc back to them and was told it wasn’t covered under warranty cos of wear and tear and these fans typically wear out even though the guy I was speaking to was the except same one that built it 3 months ago so why did he build the pc with a fan it wasn’t suited for anyway? In the end bought a fan from a different store for $15 and having my friend put it in Have already contacted consumer affairs and as I’m sure cool master wouldn’t want a store that’s selling their products to say they’re faulty I’ve contacted them too Avoid avoid avoid!! Also wanted to add that the guy Oscar who dealt with the matter was very unprofessional and spent the whole time smiling and laughing while trying to get this sorted

Absolutely discusting after sales service, please look at some reviews on centrecom, the store people are mostly pretty good but the head office is beyond attrocious. I have a faulty monitor confirmed in store although being advised I have to wait 4 weeks for it to be replaced. I've offered various solutions including even purchasing a new monitor and being provided a refund once the warrenty process is complete although no one seems willing to help. Honestly just go to scorptech

I don’t know a lot about technology or computers but my partner knows a lot. I was having wifi problems with my PC- my partner suggested a “power line extender” I have no idea what that is but I called to see if they had it in stock a few times. I tried to explain what it was but I honestly didn’t know what I was talking about either- But hats off to Jayden and his customer service. He was very patient with me and tried to guide me in the right direction, which was super nice. We got there in the end but thank you so much Jayden! :

Great service. Very friendly staff, was looking for gaming laptop. Got a very good recommendation for Asus Tuf A15 Ryzen 9 4900h RTX 2060.

Very competitive pricing for all brands of laptop.There is hardly any display space for products so very difficult for less knowledge customers to make up their mind.The previous shop location on Grimshaw Street was very convenient for shopping.