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Reviews, get directions and contact details for Cardinia Life

Cardinia Life

About

Cardinia Life is the Shire's premiere aquatic, fitness and sport facility. Managed in partnership by the Cardinia Shire Council and Aligned Leisure.

Address: 6/4 Olympic Way, Pakenham VIC 3810, Australia
Phone: (03) 5945 2888
ua.moc.erusieldengila@ainidrac
State: Victoria
City: Pakenham
Zip Code: 3810


Opening Hours

Monday: 5:30 AM – 9:00 PM
Tuesday: 5:30 AM – 9:00 PM
Wednesday: 5:30 AM – 9:00 PM
Thursday: 5:30 AM – 9:00 PM
Friday: 5:30 AM – 8:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 8:00 AM – 7:00 PM


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Reviews
I rate the staff 5 stars. They have been nothing but kind and inclusive, supportive and welcoming for the past several years that we've been attending. I rate the facilities a 2. It's run down and dirty. Place definitely needs a face lift.
FEES ONLY... NO SERVICE .... BETTER MOVE WITH SLASHnVery bad customer service today from reception staff Cassie. Cardinia pool consideration is charge fees from its customers rather than giving a better service. I tried to get a make-up lesson for my kid, according to their new T &C without notifying absence they cannot do it. I'm sick of hearing it's term and conditions changes. Especially want to mention it's unprofessional management. Every time try to connect with a management they are not approachable. Fees only no service accordingly.
One of the instructors names Daniel, we found very rude and racist. Instead of doing his job but he’s pin pointing and doesn’t know how to talk with kids or adults with respect. It’s a lovely safe place, sadly such people work there. We had a v bad experience today.
Terrible experience. Make sure they don't cheat you. I am sharing what happened with me.nnI was registered on direst debit for my kid's swimming lessons. I went to their desk and told the guy clearly that we are going out of Oz for a month and I need to suspend my membership. The guy asked for the date, and then told me that u can come any time and cancel it no worries.nnAfter a few days, when I went for cancelation, they told me that you can cancel but its a two weeks notice so for next fortnight, your amount will be deducted. I told them that your representative didn't mention any such thing a few weeks back and they come up with the very same old trick, 'it's in terms n conditions'.nnWorst than that, I told this to a friend and he said that his other fellows were scammed too in the very same manner.nnSo, be careful if you're dealing with them. Facilitaties r OK but they are dodgy and unfair. Be vigilant. Not recommended at all.
If there would be a-ve rating I would love to give that.nThey keep changing the terms n conditions.nThe charge you but not ready to give the make up lessons even though someone on the phone had confirmed that.nnVery bad customer service.nVery bad management for swim lessons.nnAnd the people on reception doesn't even keep their name tags on so you don't know with whom you talked and next time you go they don't even accept that someone from their end already approved something.
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