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Car Giant WA - Buying Express

  1. Osborne Park
  2. Osborne Park Car Dealer

Reviews, get directions and contact details for Car Giant WA - Buying Express

Car Giant WA - Buying Express
Address: 82 Howe St, Osborne Park WA 6017, Australia
Phone: (08) 9544 5545
State: Western Australia
City: Osborne Park
Zip Code: 6017


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews
I recently purchased a car from Blake at Car Giant, and I couldn’t be more pleased with the experience! From start to finish, Blake was incredibly helpful, knowledgeable, and patient. He made the entire process smooth and stress-free, answering all my questions and making sure I found the perfect car for my needs. The dealership itself was well-organized, and I felt welcomed from the moment I walked in. I highly recommend Blake and Car Giant to anyone looking for a new vehicle. Great service and a fantastic selection!
I had the pleasure of purchasing a vehicle from Car Giant WA, and I can't say enough about the outstanding service I received from Duncan McPherson. From start to finish, Duncan made the entire car-buying process smooth, transparent, and enjoyable.nnHe was incredibly knowledgeable about the vehicles, answering all of our questions with patience and clarity. He took the time to understand our needs and preferences, showing me cars that fit within my budget. There was no pressure to make a quick decision, which really made me feel comfortable.nnWhat really stood out was his professionalism and genuine enthusiasm for helping us find the right car. He took care of all the paperwork quickly, making sure we fully understood each step before proceeding. The whole experience felt personalized, and I walked away feeling confident in my purchase.nnI highly recommend Duncan to anyone looking for a hassle-free, customer-focused car-buying experience. Thank you
The worst customer service I have experienced in 25 years. I was here to purchase a merc and had the cash to pay for. I was here with the intention to purchase today. Yes, I offered a little less for the car because the car was overpriced given that it was missing basic features like electric seats apparently because it was manufactured during the chip shortages of covid times. The price was not justified given older cars 2 yrs of the same model had these electronics and are selling for almost $15k less while newer models with the electronics back are selling for about $5k more!! I told the sales person here's my cash offer no subject to finance nonsense. He said to me I'll be fired if I present that offer. We don't like cash!!! This guy claims he's worked at Mercedes for 13 years, but he didn't even know how to work the media system!! I get sales involves a lot of BS, but there's a limit to how far you take that in assuming every customer you come across is a fool. I tell him that I wanted to speak to the manager and start walking towards the reception. He stops me and tells me to wait outside while he gets the manager. He brings out some guy who claims to be the manager, who literally comes to me with a face full of attitude, no greeting, no smile, just here to tell me that they don't take offers even for genuine reasons and don't like cash offers anyway!!! Honestly, I did like the car and would have purchased it at the marked price, but with the way I was treated, I didn't feel valued as a customer at all. I walked out and will never purchase a car from here ever nor recommend this place to anyone. I'm an ex car sales person and I do know cars and sales and more importantly, that's no way to treat any customer not even those who come to take just joy rides!!! Really shows what the company culture, morals and values sit!!
This was my first time purchasing a vehicle from Car Giant, and I must say that my experience with Duncan was exceptional. From the test drive to addressing all my questions and handling the paperwork, everything was smooth and straightforward. I highly recommend anyone in the market for a vehicle to reach out to Duncan!
Sales guy do not have any knowledge with the car but was still happy to go ahead with it anyway.nI had put a deposit down of $1000 to hold the car till I was back was happy to do that, but then it changed.nup and sign contractnItems were supposed to come with the car an did not look like it come with it i did advise them of it and they had advised me that it wouldn't make a difference.Anyway that your not gonna buy the car anyway.nWhat's really hoping for a good experience but not the case sadly.
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