Bunnings Craigieburn

Yesterday I had exceptional service from young man in the Tile section. I went in to purchase 49 box of tiles and was dreading getting them in my van as I had recently had a back injury. I never mentioned it to Elij@h yet he was super prompt in placing my order in my van for me. This guy is a true asset in customer service especially in a day where it's seldom found. My husband and I had this great Bunnings experience and thought it really needs to be shared. Thank you so much.

Usually good experience. Had an encounter with a really rude lady who was organising stuff at aisle 14. Don't know what her problem is she closed up the area and there wasn't a proper signage on the other side. Just a trolley in the middle. I can't read her mind. I walked in, and she blew up on me. Why don't they organise things at off hours or do it in stages. It's not even a safety issue. To make matters worse she claimed a product variant doesn’t exists when I've used it before. I found it by myself. She clearly needs training.

Wow, what a kid!!! Went to the outdoor furniture area and served by a young man Zac.. This kid is a bonus to Bunnings, furthermore if you have a business that needs a new young & great employee, speak to this kid. Great product knowledge, great advice & attitude... Go see Zac for all your Bunnings Needs, or offer him a Job...lol.$

I am regular customer from Craigieburn Bunnings. I brought law movers from them 4 month back and stop working and there is 4 years warranty. I went this morning there and told them the issue. Costumer service people called one man from Law movers section who is rude. He direct tell tell you haven’t put engine oil without check and mentioned i need to go to cambefield to check. I told him i put engine oil which he doesn’t listen to me. Its was too disappointed with customer services from bunnings.

I went to Bunnings with a problem with my front door lock, and they directed me to Ildi. She had a really unpleasant attitude, and kept repeating, "I'm listening to you.” If you don’t respect your customers, they won’t come back to you. Once again her name Ildi.

BUNNINGS Mighty USELESS - MITRE 10 Mighty HELPFUL. Bunnings is WAY overpriced & EXTREMELY RUDE & UNHELPFUL, I have to spend 1 hour in there to find 1 item, while 10 staff have passed me, they look away & RUN FOR THERE LIVES TO AVOID SERVING U unbelievable. BOYCOTT BUNNINGS- 6 stars for MITER 10 all the WAY awesome customer service & very helpful & BEST OF ALL THEY DON’T Run & hide from u lol

Decent Bunnings, not quite a big as a few of the others in the area though. Very helpful with returns if something doesn’t work correctly

No diversity of tools , calling the department will not answer you after 18 minutes of waiting on line , will recommend to look for what you want online and definitely not with Bunnings online because you will not find what you want and if you find it then its price is at least double the price of same product online .

Great store as it’s very conveniently located. My favourite go to hardware store!

Don't understand how this place even has over 4 stars for its review rating. The staff have some of the worst customer service and attitudes In general I have ever seen, not to mention most if not all are incompetent and have no idea how to do their jobs properly. Bunning's is good for its large variety of stock and convience, they just need to get rid of the lousy staff and try and automate as much of the work, as they can.