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British Consulate

  1. Brisbane City
  2. Queensland Embassy

Reviews, get directions and contact details for British Consulate

British Consulate
Address: 9, 100 Eagle St, Brisbane City QLD 4000, Australia
Phone: (07) 3223 3200
State: Queensland
City: Brisbane City
Zip Code: 4000


Opening Hours

Monday: 10:00 AM – 1:00 PM
Tuesday: 10:00 AM – 1:00 PM
Wednesday: 10:00 AM – 1:00 PM
Thursday: 10:00 AM – 1:00 PM
Friday: 10:00 AM – 1:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
When I requested emergency travel documents late in the evening online they called me back first thing next morning. I got professional service, knowledgeable advice and the sense they actually cared about solving my problem. I know there are a lot of negative reviews here but my experience could not have been more positive. Double-check whether you need to call or if it's possible to start whatever you need to do online because you might be able to avoid an overloaded switchboard.
8 years ago (17-12-2017)
Don't be intimidated by the notice on the door. The staff were friendly and helpful. They saw a solution to enable me to continue my travels on an expiring passport and were able to issue the necessary travel documentation the same day. Five stars from me to the team.
8 years ago (17-10-2017)
In contrast to other reviewers, I was put through promptly and the lady who helped me with my query was very courteous and genuinely helpful. She couldn't provide me with the exact information needed, but she quickly and clearly gave me helpful instructions. Keep up the great work :-)
8 years ago (19-09-2017)
Trying to speak to a human is almost impossible. The phone just connected me to another option which in turn connected me to another automated option and all the while telling me the solution to my problem is on their Web pages, the same pages that had earlier informed me to ring them. Difficult to speak with a human who can assist and as for being open for only 3 hours per day, what are they doing the rest of the day. Let me guess, dealing with foreigners or having a siesta. I thought the British consulate was there to assist British citizens. That may be the case but they make it very difficult for British citizens to contact them to ask for assistance. It's like a game of hide and seek and the consulate are very good at hiding.
8 years ago (09-08-2017)
Terrible phone service. Would not take the time to listen or help. Involved in a car crash
7 years ago (13-02-2018)
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