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BP

  2. Balgowlah Convenience Store
  3. Balgowlah Gas Station
  4. Balgowlah Gas
  5. Balgowlah Highway

Reviews, get directions and contact details for BP

BP
Address: 485 Sydney Rd, Balgowlah NSW 2093, Australia
Phone: (02) 9907 9886
State: New South Wales
Zip Code: 2093


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
I was here for charging up my vehicle but the customer service from the INDIAN guy was rude just for using toilet, he didn't even allowed to enter in. If any customer had been sitting to charge up thier vehicle for long and they had use toilet for pee it isn't allowed after 10pm and i was told to leave in rude way. If any customer is using public service from any business they are visiting and restrooms are not private should be allowed to use anytime. If its about safety concerns of service provider then there are CCTV Cameras which will record the face and REGO plates for legal actions taken by authorities. It should be fixed up for running business smoothly. I don't know the name of Customer Service guy's name but the time was 10:00pm to 10:30pm on 17th March 2026.
Great servo with friendly staff but they need a coffee machine. Barista coffee when you're a busy service station with a staff of 1 sometimes, barista coffee doesn't work. It's stressful for the customer and for the staff working there. You expect a servo to be grab and go, quick. Otherwise it's great. A coffee machine as well as the barista would be great and customers can make a choice. They will sell more coffee that way too as people know they can grab one quickly on the way to work etc.
I want to provide serious feedback about my experience with BP Balgowlah staff member Prakash on Wednesday, 26 August, at approximately 7:40 pm.nFirstly, before coming to the store, I checked Google and it clearly showed that the store was open. When I arrived, the staff told me the store was closed until Friday. If the store is closed until Friday, the least you can do is update the opening hours. I was there for around five minutes, and during that time, two other customers also came to the window asking if they could fill up because the opening hours had not been updated on Google. Clearly, I was not the only customer who had been misled.nSecondly, I saw two staff members inside the store, so I went to the glass door. Prakash came over, and I asked him if he could help me reheat my food. He said the store was closed. However, he opened the door, so I thought he was willing to listen. I explained that I regularly come to this BP whenever I am working in the area and that the staff have always been helpful in reheating my food. I was simply asking for the same small favour.nI was willing to hand him my food container and all he needed to do was reheat it. I was not asking to shop or purchase anything. I had also already checked the nearby Ampol, but they did not have a microwave.nDespite this, Prakash continued refusing in an unnecessarily rude manner, repeatedly saying, “We are closed,” while the door was open and we were standing there speaking. I even told him I was not buying anything or coming into the store. At one point, I asked him for his name, and instead of responding professionally, he started laughing at me.nThat was the moment I was genuinely shocked. What exactly was so funny about a customer politely asking for help?nPrakash, your behaviour was extremely immature and completely unnecessary. You should seriously be embarrassed by the way you handled this situation. Basic human decency and customer service should not be this difficult. I hope management takes this seriously and considers whether someone who behaves this way should be representing BP Balgowlah.nI hope Prakash will be trained to develop a basic sense of courtesy so to avoid another customer having a stupid interaction with him.
Very disappointing service during the evening shift for the past three days at BP. There is an Asian staff member with glasses who is always busy on his phone and seems like he does not want to do any work. Every time my friends or I ask for coffee, he refuses and keeps saying he is cleaning. The attitude and customer service have been very poor and unprofessional. Customers should be treated properly, and staff should be more helpful instead of ignoring people. I hope management takes this feedback seriously and improves the service.
Dear Manager,nnAround 4:00 pm today, an extremely unprofessional staff member was serving customers while talking loudly on their phone in foreign indian language, Instead of focusing on customers, they appeared more interested in their conversation. This is not the level of service BP customers should expect. Please train your staff to remain professional, attentive, and respectful while serving customers. Dont spoil the decorum of this beautiful country please thank you
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